Assistant IT Manager
Job Description
Title: Assistant IT Manager
Company Name: Eastport Limited
Vacancy: 1
Age: 30 to 35 years
Location: Cumilla
Experience:
∎ 8 to 10 years
Published: 13 Feb 2025
Education:
∎ Bachelor/Honors
∎ A Bachelor's degree in Computer Science, Information Technology, or a related field. Equivalent professional experience will also be considered.
Requirements:
Additional Requirements:
∎ Age 30 to 35 years
∎ 8-10 years of hands-on experience in IT Operations, network management, or technical support.
∎ Vendor certifications in Microsoft, Cisco, or VMware (e.g., MCSE, CCNA, VMware VCP) are required.
∎ CompTIA Security+ or equivalent certifications in cybersecurity.
∎ SonicWall certification or experience is a strong advantage.
∎ Office 365 certification and experience with cloud services (Azure, AWS, etc.).
∎ Network Administration: Strong expertise in managing corporate enterprise networks, including VLAN, VPN, router and switch configuration, and network performance optimization.
∎ Windows Server Infrastructure: Advanced knowledge of Windows Server roles, particularly Active Directory, Group Policies, DNS, WDS, WSUS, and Failover Clustering.
∎ Cloud Solutions: Proficiency in administering Office 365, Azure, AWS environments, and cloud migration strategies.
∎ Cybersecurity: In-depth knowledge of firewall management (preferably Sonicwall), network security, VPNs, and data encryption protocols.
∎ Linux Server Administration: Hands-on experience with Ubuntu Server or similar Linux-based systems.
∎ Automation & Scripting: Experience with PowerShell scripting, Task Scheduler, and automating system processes.
∎ IT Support & Troubleshooting: Expertise in troubleshooting hardware and software issues, managing helpdesk systems, and providing timely solutions for end-user support.
∎ CCTV & Surveillance Systems: Experience in configuring and managing IP cameras, NVRs, and security systems.
∎ PBX Systems: Expertise in managing IP PBX, traditional PABX, and PA systems.
∎ CAD Software Support: Familiarity with Gerber or similar CAD software in a technical support capacity.
∎ IT Asset Management: Experience with ITIL frameworks for asset management, inventory tracking, and documentation of IT assets and processes.
∎ Virtualization: Hands-on experience with VMware, Hyper-V, or other virtualization technologies.
∎ Strong problem-solving skills with a focus on analytical troubleshooting and root cause analysis.
∎ Excellent communication skills, both written and verbal, to interact with cross-functional teams and document technical procedures clearly.
∎ Ability to work independently, with strong time management skills and the ability to manage multiple tasks efficiently.
∎ A proactive and solution-oriented mindset, with a focus on continuous improvement and innovation.
∎ Strong work ethic and a commitment to high standards of performance and security.
∎ Experience:
∎ 8-10 years of hands-on experience in IT Operations, network management, or technical support.
∎ Age: Ideal candidates should be between 30 and 35 years old.
∎ Certifications: (not Trainings)
∎ Vendor certifications in Microsoft, Cisco, or VMware (e.g., MCSE, CCNA, VMware VCP) are required.
∎ CompTIA Security+ or equivalent certifications in cybersecurity.
∎ SonicWall certification or experience is a strong advantage.
∎ Office 365 certification and experience with cloud services (Azure, AWS, etc.).
∎ Technical Skills & Competencies:
∎ Network Administration: Strong expertise in managing corporate enterprise networks, including VLAN, VPN, router and switch configuration, and network performance optimization.
∎ Windows Server Infrastructure: Advanced knowledge of Windows Server roles, particularly Active Directory, Group Policies, DNS, WDS, WSUS, and Failover Clustering.
∎ Cloud Solutions: Proficiency in administering Office 365, Azure, AWS environments, and cloud migration strategies.
∎ Cybersecurity: In-depth knowledge of firewall management (preferably Sonicwall), network security, VPNs, and data encryption protocols.
∎ Linux Server Administration: Hands-on experience with Ubuntu Server or similar Linux-based systems.
∎ Automation & Scripting: Experience with PowerShell scripting, Task Scheduler, and automating system processes.
∎ IT Support & Troubleshooting: Expertise in troubleshooting hardware and software issues, managing helpdesk systems, and providing timely solutions for end-user support.
∎ CCTV & Surveillance Systems: Experience in configuring and managing IP cameras, NVRs, and security systems.
∎ PBX Systems: Expertise in managing IP PBX, traditional PABX, and PA systems.
∎ CAD Software Support: Familiarity with Gerber or similar CAD software in a technical support capacity.
∎ IT Asset Management: Experience with ITIL frameworks for asset management, inventory tracking, and documentation of IT assets and processes.
∎ Virtualization: Hands-on experience with VMware, Hyper-V, or other virtualization technologies.
∎ Soft Skills:
∎ Strong problem-solving skills with a focus on analytical troubleshooting and root cause analysis.
∎ Excellent communication skills, both written and verbal, to interact with cross-functional teams and document technical procedures clearly.
∎ Ability to work independently, with strong time management skills and the ability to manage multiple tasks efficiently.
∎ A proactive and solution-oriented mindset, with a focus on continuous improvement and innovation.
∎ Strong work ethic and a commitment to high standards of performance and security.
Responsibilities & Context:
∎ Oversee and manage IT infrastructure, including network architecture, server administration, and cloud solutions.
∎ Administer and optimize Windows Server Infrastructure, with a focus on Active Directory, DNS, WDS, WSUS, and Failover Clustering.
∎ Design and maintain enterprise network topologies, including VLAN management, VPN configurations, and network security protocols.
∎ Administer Office 365 suite and integrate various cloud-based applications into the company environment.
∎ Ensure compliance with IT security best practices, configure and maintain firewalls (preferably Sonicwall), and perform cybersecurity audits and vulnerability assessments.
∎ Troubleshoot and resolve issues related to networking, system performance, and end-user support (both hardware and software).
∎ Lead the IT asset management process, including inventory control, software licensing, and documentation management.
∎ Manage IP CCTV systems, including configuration, NVR setup, and integration with security protocols.
∎ Assist in the integration and maintenance of IP PBX and PA systems, ensuring optimal communication infrastructure.
∎ Eastport Limited, 100% Export Oriented Garments Industry based in Cumilla Export Processing Zone, Bangladesh is currently seeking applications for the position of an Assistant IT Manager. Eastport Limited is a manufacturing unit of PORTWEST, Ireland a leading global manufacturer of safety wear.
∎ We are seeking an experienced and dedicated Assistant IT Manager to join our dynamic IT team. This role offers an exciting opportunity to manage and optimize IT operations, oversee infrastructure, and support critical technologies. If you are a motivated IT professional with hands-on experience and a passion for technology, apply now!
∎ Key Responsibilities:
∎ Location: Comilla (Preference will be given to candidates from nearby areas)
Skills & Expertise:
Compensation & Other Benefits:
∎ Competitive salary package with an annual review.
∎ Festival Bonus: Two times per year.
∎ Provident Fund and Gratuity Fund.
∎ Leave Benefits: Earn Leave encashment.
∎ Free Lunch provided.
∎ Dynamic and collaborative work environment with growth opportunities.
∎ Compensation & Benefits:
∎ Competitive salary package with an annual review.
∎ Festival Bonus: Two times per year.
∎ Provident Fund and Gratuity Fund.
∎ Leave Benefits: Earn Leave encashment.
∎ Free Lunch provided.
∎ Dynamic and collaborative work environment with growth opportunities.
Employment Status: Full Time
Job Location: Cumilla
Company Information:
∎ Eastport Limited
∎ Plot Nos. 85-88 Comilla Export Processing Zone, Old Airport Road, Comilla-3500, Bangladesh
Address::
∎ Plot Nos. 85-88 Comilla Export Processing Zone, Old Airport Road, Comilla-3500, Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 Mar 2025
Category: IT/Telecommunication
