Assistant Manager / Deputy Manager - Customer Relationship Management

Job Description

Title: Assistant Manager / Deputy Manager - Customer Relationship Management

Company Name: Eminence Technologies Limited

Vacancy: --

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):Real Estate

Published: 6 Mar 2025

Education:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Masters
∎ BBA/ MBA Major in Marketing from any Reputed University with good academic record.
∎ BBA/ MBA Major in Marketing from any Reputed University with good academic record.

Requirements:

Additional Requirements:
∎ Excellent written, Verbal, and interpersonal skills Proficiency in MS Office. A Positive attitude and willingness to learn and excellent time management skills. Attitude & Bearing, alluring personality, impressive, decent, and positive gestures Computer proficiency over MS Word and MS Excel. Ability to work under pressure and ability to work for long working hour.

Responsibilities & Context:
∎ Setting sales goals and developing sales strategies.
∎ Researching prospects and generating leads.
∎ Contacting potential and existing customers on the phone.
∎ Handling customer questions, inquiries, and complaints.
∎ Prepare effective sales plans within a set budget, targets, and deadlines.
∎ Meeting daily, weekly, and monthly sales targets.
∎ Prepare daily/ weekly / monthly client visit plans.
∎ Arrange project visits for the clients as per requirement.
∎ Collect t he required documents from the customer.
∎ Maintain and update customer database.
∎ Prepare monthly sales reports & provide feedback to the Supervisor on a regular basis. Maintain good relationships with clients.
∎ Setting sales goals and developing sales strategies.
∎ Researching prospects and generating leads.
∎ Contacting potential and existing customers on the phone.
∎ Handling customer questions, inquiries, and complaints.
∎ Prepare effective sales plans within a set budget, targets, and deadlines.
∎ Meeting daily, weekly, and monthly sales targets.
∎ Prepare daily/ weekly / monthly client visit plans.
∎ Arrange project visits for the clients as per requirement.
∎ Collect t he required documents from the customer.
∎ Maintain and update customer database.
∎ Prepare monthly sales reports & provide feedback to the Supervisor on a regular basis. Maintain good relationships with clients.

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 1 holiday
∎ Festival Bonus: 2
∎ Attractive Incentive Policies
∎ Mobile Bill, T/A
∎ Weekly 1 holiday
∎ Festival Bonus: 2
∎ Attractive Incentive Policies
∎ Mobile Bill, T/A

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Eminence Technologies Limited
∎ 76 satmosjid Road , 12 floor (lift-12 Dhanmondi -27 ,Dhaka-1209

Address::
∎ 76 satmosjid Road , 12 floor (lift-12 Dhanmondi -27 ,Dhaka-1209

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Apr 2025

Category: Customer Support/Call Centre

By University

# University Percentage (%)
1 National University 9.02%
2 University of Dhaka 6.21%
3 3.01%
4 North South University 2.61%
5 Southeast University 2.61%
6 Jagannath University 2.40%
7 American International University Bangladesh (AIUB) 2.20%
8 Stamford University Bangladesh 1.80%
9 East West University 1.80%
10 Asian University of Bangladesh 1.80%

By Age Range

# Age Range Percentage (%)
1 20-30 42.69%
2 31-35 31.06%
3 36-40 16.23%
4 40+ 9.22%

By Salary Range

# Salary Range Percentage (%)
1 0-20K 6.44%
2 20K-30K 18.51%
3 30K-40K 21.33%
4 40K-50K 19.52%
5 50K+ 34.21%

By Experience Range

# Experience Range Percentage (%)
1 0 years (Freshers) 15.03%
2 0.1 - 1 years 7.82%
3 1.1 - 3 years 15.83%
4 3.1 - 5 years 17.03%
5 5+ years 44.29%

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