Assistant Manager / Deputy Manager - Process Excellence

Job Description

Title: Assistant Manager / Deputy Manager - Process Excellence

Company Name: Bdcalling

Vacancy: 01

Age: 27 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 5 to 7 years
∎ The applicants should have experience in the following business area(s):Manufacturing (FMCG), IT Enabled Service, Group of Companies

Published: 17 May 2025

Education:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)

Requirements:

Additional Requirements:
∎ Age 27 to 35 years
∎ Bachelor’s degree in Business Administration, Industrial Engineering, Operations, or related field (Master’s preferred).
∎ Minimum 5–7 years of relevant experience in process improvement, operations, or quality management.
∎ Formal training in Lean / Six Sigma (Green Belt or above) is a strong advantage.
∎ Proven leadership in cross-functional projects with strong analytical and stakeholder engagement skills.
∎ Proficiency in MS Office, Visio or any process mapping tools.
∎ Strong communication, facilitation, and presentation skills.
∎ Bachelor’s degree in Business Administration, Industrial Engineering, Operations, or related field (Master’s preferred).
∎ Minimum 5–7 years of relevant experience in process improvement, operations, or quality management.
∎ Formal training in Lean / Six Sigma (Green Belt or above) is a strong advantage.
∎ Proven leadership in cross-functional projects with strong analytical and stakeholder engagement skills.
∎ Proficiency in MS Office, Visio or any process mapping tools.
∎ Strong communication, facilitation, and presentation skills.

Responsibilities & Context:
∎ Lead end-to-end process improvement and reengineering projects across the organization.
∎ Conduct departmental interviews and process studies to collect operational data and insights.
∎ Design, map, and document existing workflows, identify gaps, and propose improvements.
∎ Create detailed process frameworks and visual charts (flowcharts).
∎ Develop, implement, and update Standard Operating Procedures (SOPs) and policy documentation.
∎ Coordinate with management to ensure alignment with strategic goals and compliance requirements.
∎ Apply Lean, Six Sigma, and other quality tools to improve process effectiveness and eliminate waste.
∎ Facilitate workshops and trainings to promote process awareness and adoption.
∎ Track performance metrics, audit adherence to SOPs, and report on process health.
∎ Mentor and guide junior team members in research, documentation, and analytics tasks.
∎ Lead end-to-end process improvement and reengineering projects across the organization.
∎ Conduct departmental interviews and process studies to collect operational data and insights.
∎ Design, map, and document existing workflows, identify gaps, and propose improvements.
∎ Create detailed process frameworks and visual charts (flowcharts).
∎ Develop, implement, and update Standard Operating Procedures (SOPs) and policy documentation.
∎ Coordinate with management to ensure alignment with strategic goals and compliance requirements.
∎ Apply Lean, Six Sigma, and other quality tools to improve process effectiveness and eliminate waste.
∎ Facilitate workshops and trainings to promote process awareness and adoption.
∎ Track performance metrics, audit adherence to SOPs, and report on process health.
∎ Mentor and guide junior team members in research, documentation, and analytics tasks.

Skills & Expertise:

Compensation & Other Benefits:
∎ Profit share, Mobile bill, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Bdcalling
∎ Daisy Garden, House 14 (Level-3), Block A, Main Road, Banasree, Dhaka - 1219.
∎ Bdcalling is a dynamic digital creative agency committed to transforming innovative ideas into compelling digital experiences. By seamlessly integrating design, technology, software, and AI, Bdcalling crafts unique solutions that exceed client expectations. Emphasizing collaboration and meticulous attention to detail, the agency delivers standout digital presences for both startups and established brands, leveraging advanced technology to drive impactful results.

Address::
∎ Daisy Garden, House 14 (Level-3), Block A, Main Road, Banasree, Dhaka - 1219.
∎ Bdcalling is a dynamic digital creative agency committed to transforming innovative ideas into compelling digital experiences. By seamlessly integrating design, technology, software, and AI, Bdcalling crafts unique solutions that exceed client expectations. Emphasizing collaboration and meticulous attention to detail, the agency delivers standout digital presences for both startups and established brands, leveraging advanced technology to drive impactful results.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2025

Category: HR/Org. Development