Assistant Manager- Operation and Sales
Job Description
Title: Assistant Manager- Operation and Sales
Company Name: Shayan Resort
Vacancy: 1
Location: Manikganj (Singair)
Salary: Negotiable
Experience:
∎ 5 to 8 years
∎ The applicants should have experience in the following business area(s):Hotel, Resort
Published: 20 May 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ 2–4 years of experience in a similar role within the hospitality industry.
∎ Strong understanding of resort operations and sales processes.
∎ Excellent communication, negotiation, and customer service skills.
∎ Ability to lead and motivate a team effectively.
∎ Proficient in MS Office and property management systems (PMS).
∎ Energetic and goal-oriented.
∎ Hands-on leadership style with attention to detail.
∎ Strong organizational and multitasking abilities.
∎ Adaptable and calm under pressure.
∎ Personal Attributes:
Responsibilities & Context:
∎ Overseeing daily resort operations, including front office, housekeeping, food & beverage, and maintenance.
∎ Ensure consistent service standards, cleanliness, and safety in all guest areas.
∎ Handle guest inquiries, feedback, and complaints professionally and promptly.
∎ Monitor inventory, supplies, and coordinate with vendors to ensure timely availability of operational needs.
∎ Coordinate staffing schedules and support team training and performance development.
∎ Develop and implement sales strategies to increase bookings, especially for weekends, holidays, and off-peak seasons.
∎ Maintain relationships with corporate clients, travel agents, and online booking platforms (OTAs).
∎ Conduct market research and competitor analysis to identify trends and opportunities.
∎ Organize and promote resort packages, events, and special offers.
∎ Prepare and present sales reports, forecasts, and performance metrics to senior management.
∎ Job Overview:
∎ The Assistant Manager – Operations and Sales needs to oversee the overall day-to-day operations of Shayan Resort while actively contributing to sales and marketing initiatives. This role ensures smooth operational procedures, excellent guest experiences, and the achievement of revenue targets through effective sales strategies and client relationship management.
∎ Key Responsibilities:
∎ Operations:
∎ Overseeing daily resort operations, including front office, housekeeping, food & beverage, and maintenance.
∎ Ensure consistent service standards, cleanliness, and safety in all guest areas.
∎ Handle guest inquiries, feedback, and complaints professionally and promptly.
∎ Monitor inventory, supplies, and coordinate with vendors to ensure timely availability of operational needs.
∎ Coordinate staffing schedules and support team training and performance development.
∎ Sales & Marketing:
∎ Develop and implement sales strategies to increase bookings, especially for weekends, holidays, and off-peak seasons.
∎ Maintain relationships with corporate clients, travel agents, and online booking platforms (OTAs).
∎ Conduct market research and competitor analysis to identify trends and opportunities.
∎ Organize and promote resort packages, events, and special offers.
∎ Prepare and present sales reports, forecasts, and performance metrics to senior management.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Manikganj (Singair)
Company Information:
∎ Shayan Resort
∎ Jamirta, Shingair, Manikganj
∎ https://www.shayanresort.com/
∎ Shayan Resort is a luxurious retreat nestled in a breathtaking natural setting, offering an escape from the hustle and bustle of city life. Our world-class amenities and personalized services cater to every guest’s needs, ensuring a relaxing and rejuvenating stay. We offer accommodation options to suit customer needs, as well as culinary experiences at our on-site restaurants. For those looking to host events or meetings, we offer state-of-the-art conference facilities and event spaces.
Address::
∎ Jamirta, Shingair, Manikganj
∎ https://www.shayanresort.com/
∎ Shayan Resort is a luxurious retreat nestled in a breathtaking natural setting, offering an escape from the hustle and bustle of city life. Our world-class amenities and personalized services cater to every guest’s needs, ensuring a relaxing and rejuvenating stay. We offer accommodation options to suit customer needs, as well as culinary experiences at our on-site restaurants. For those looking to host events or meetings, we offer state-of-the-art conference facilities and event spaces.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 May 2025
Category: Hospitality/ Travel/ Tourism
