Associate - IT
Job Description
Title: Associate - IT
Company Name: Quantanite Bangladesh Limited
Vacancy: --
Age: 23 to 33 years
Location: Anywhere in Bangladesh
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service
Published: 21 May 2025
Education:
∎ Bachelor of Science (BSc)
∎ CCNA Certified (Preferred)
Requirements:
Additional Requirements:
∎ Age 23 to 33 years
∎ CCNA certification will be added advantage
∎ Good English Communication Skills (verbal & written)
∎ Must be able to work in different shifts including Night Shifts from time to time)
∎ Basic knowledge in Active Directory System, Server, email service etc.
∎ Knowledge on LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
∎ Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
∎ Good interpersonal-communication skill to deal with people at all levels
∎ Computer literacy in MS-Office (Word, excel, PPT, Visio)
∎ 1-2 years of experience is preferred in relevant field.
∎ Experience in ISP/ICT service/MNC/ Group of companies is preferred
∎ CCNA certification will be added advantage
∎ Good English Communication Skills (verbal & written)
∎ Must be able to work in different shifts including Night Shifts from time to time)
∎ Basic knowledge in Active Directory System, Server, email service etc.
∎ Knowledge on LAN, WAN, TCP/IP, L2 & L3 Connectivity, VPN, Tunneling, and Internet connectivity products
∎ Strong analytical and problem-solving skills, both on a proactive, planned, project basis as well as a crisis/problem recovery situation.
∎ Good interpersonal-communication skill to deal with people at all levels
∎ Computer literacy in MS-Office (Word, excel, PPT, Visio)
∎ Required Experience:
∎ 1-2 years of experience is preferred in relevant field.
∎ Experience in ISP/ICT service/MNC/ Group of companies is preferred
Responsibilities & Context:
∎ Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units
∎ Handling day to day IT related activities.
∎ Asset maintenance (laptops and other electronic devices)
∎ Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
∎ Set up user accounts, permissions and passwords
∎ Setting up computer OS & security measures (antivirus, firewall, active directory).
∎ Maintain & troubleshoot Windows server, AD, email services
∎ Liaison with user to ensure that requests or problem reports have been satisfactorily handled
∎ Protect Data in internal computing systems from un-authorized users and viruses
∎ Monitoring resource utilization and performance of infrastructure components and ensuring
∎ Implementing and troubleshooting of security rules on firewall system (Fortinet/Cisco)
∎ Screen the IT Ticketing Application and provide the related solutions get to the users in time with accuracy as per SLA
∎ Responsible for LAN and WAN maintenance by keeping close liaison with ISP
∎ In association with HR, taking all necessaries actions for exit employee, completing Technical Clearance Process
∎ Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units
∎ Handling day to day IT related activities.
∎ Asset maintenance (laptops and other electronic devices)
∎ Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement
∎ Set up user accounts, permissions and passwords
∎ Setting up computer OS & security measures (antivirus, firewall, active directory).
∎ Maintain & troubleshoot Windows server, AD, email services
∎ Liaison with user to ensure that requests or problem reports have been satisfactorily handled
∎ Protect Data in internal computing systems from un-authorized users and viruses
∎ Monitoring resource utilization and performance of infrastructure components and ensuring
∎ Implementing and troubleshooting of security rules on firewall system (Fortinet/Cisco)
∎ Screen the IT Ticketing Application and provide the related solutions get to the users in time with accuracy as per SLA
∎ Responsible for LAN and WAN maintenance by keeping close liaison with ISP
∎ In association with HR, taking all necessaries actions for exit employee, completing Technical Clearance Process
Compensation & Other Benefits:
∎ Mobile bill, T/A, Insurance, Weekly 2 holidays, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Competitive Salary
∎ Monthly Allowances (Transportation, Food, and Night Shift Allowance)
∎ Extra Work Payments
∎ Yearly Vacation Leave Allowance
∎ Paid Leaves
∎ Festival Bonuses (After 1 year of continuous employment)
∎ Monthly & Yearly - Rewards & Recognition Programs
∎ Competitive Salary
∎ Monthly Allowances (Transportation, Food, and Night Shift Allowance)
∎ Extra Work Payments
∎ Yearly Vacation Leave Allowance
∎ Paid Leaves
∎ Festival Bonuses (After 1 year of continuous employment)
∎ Monthly & Yearly - Rewards & Recognition Programs
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Quantanite Bangladesh Limited
∎ Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
∎ https://quantanite.com/
Address::
∎ Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
∎ https://quantanite.com/
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Jun 2025
Category: IT/Telecommunication
