Business Analyst

Job Description

Title: Business Analyst

Company Name: Shanta Life Insurance PLC

Vacancy: 1

Location: Dhaka (Tejgaon)

Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Banks, Insurance, Telecommunication, Multinational Companies, Group of Companies

Published: 7 May 2025

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering, Master of Business Administration (MBA) in Finance & Banking

Requirements:

Additional Requirements:
∎ Extensive understanding of ICT concepts and the system development lifecycle (SDLC).
∎ Strong analytical and problem-solving skills with a keen attention to detail.
∎ Excellent interpersonal and communication skills to engage with both technical and non-technical stakeholders.
∎ Exceptional stakeholder management skills, with the ability to influence and negotiate effectively.
∎ Proven ability to work both independently and collaboratively within teams.
∎ Proficiency in tools such as Microsoft Office Suite, business analysis tools, and project management software.
∎ Familiarity with Agile methodologies and tools like JIRA or Trello is a plus.
∎ Functional Competencies:
∎ Extensive understanding of ICT concepts and the system development lifecycle (SDLC).
∎ Strong analytical and problem-solving skills with a keen attention to detail.
∎ Excellent interpersonal and communication skills to engage with both technical and non-technical stakeholders.
∎ Exceptional stakeholder management skills, with the ability to influence and negotiate effectively.
∎ Proven ability to work both independently and collaboratively within teams.
∎ Proficiency in tools such as Microsoft Office Suite, business analysis tools, and project management software.
∎ Familiarity with Agile methodologies and tools like JIRA or Trello is a plus.

Responsibilities & Context:
∎ Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
∎ Conduct detailed requirement analysis to bridge the gap between business needs and technical solutions.
∎ Define project requirements by identifying milestones, phases, and key deliverables.
∎ Collaborate with cross-functional teams to ensure alignment on project goals and deliverables.
∎ Act as an intermediary between business and IT teams to ensure seamless communication and understanding.
∎ Prepare comprehensive functional requirement documents and technical specifications for assigned projects.
∎ Produce accurate, clear, and concise statements of business requirements suitable for a non-technical audience.
∎ Conduct thorough evaluation, testing, and implementation of systems.
∎ Lead and facilitate user acceptance testing (UAT) to validate solutions against business requirements.
∎ Interpret, evaluate, and interrelate research data to develop integrated business analyses and projections.
∎ Suggest actionable changes to senior management using data-driven insights to support recommendations.
∎ Actively participate in the implementation and monitoring of approved initiatives.
∎ Build strong relationships with stakeholders by understanding their needs and delivering high-quality outcomes.
∎ Provide regular updates and insights to ensure stakeholder alignment and satisfaction.
∎ Identify areas for process improvements and propose innovative solutions to enhance business efficiency.
∎ Stay updated with emerging technologies and industry trends to bring relevant insights to the organization.
∎ Job Scope: The incumbent will be responsible for performing detailed requirement analysis, documenting processes, and conducting user acceptance testing (UAT). They will also play a key role in assisting strategic decision-making through integrated business analysis and projections. This role provides an excellent opportunity for individuals passionate about digital technology to develop business acumen, enhance project management skills, and gain exposure to world-class digital business transformation initiatives.


∎ Key Responsibilities:

∎ 01. Requirement Gathering and Analysis:
∎ Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
∎ Conduct detailed requirement analysis to bridge the gap between business needs and technical solutions.

∎ 02. Project Coordination:
∎ Define project requirements by identifying milestones, phases, and key deliverables.
∎ Collaborate with cross-functional teams to ensure alignment on project goals and deliverables.
∎ Act as an intermediary between business and IT teams to ensure seamless communication and understanding.

∎ 03. Documentation:
∎ Prepare comprehensive functional requirement documents and technical specifications for assigned projects.
∎ Produce accurate, clear, and concise statements of business requirements suitable for a non-technical audience.

∎ 04. Testing and Implementation:
∎ Conduct thorough evaluation, testing, and implementation of systems.
∎ Lead and facilitate user acceptance testing (UAT) to validate solutions against business requirements.

∎ 05. Strategic Analysis:
∎ Interpret, evaluate, and interrelate research data to develop integrated business analyses and projections.
∎ Suggest actionable changes to senior management using data-driven insights to support recommendations.
∎ Actively participate in the implementation and monitoring of approved initiatives.

∎ 06. Stakeholder Management:
∎ Build strong relationships with stakeholders by understanding their needs and delivering high-quality outcomes.
∎ Provide regular updates and insights to ensure stakeholder alignment and satisfaction.

∎ 07. Continuous Improvement:
∎ Identify areas for process improvements and propose innovative solutions to enhance business efficiency.
∎ Stay updated with emerging technologies and industry trends to bring relevant insights to the organization.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Tejgaon)

Company Information:
∎ Shanta Life Insurance PLC
∎ Shanta Life Insurance PLC, Shanta Western Tower (Level-10), 186, Bir Uttam Mir Shawkat Sarak, Tejgaon, Dhaka - 1208, Bangladesh
http://shantalife.com/
∎ Shanta Life Insurance debuted in Bangladesh`s insurance sector following the issuance of its license by IDRA on November 7, 2023. With the promise of redefining Bangladesh`s insurance sector through innovation and a new spirit, Shanta Life aims to be the best in the industry.

Our Vision is to be the most trusted insurance brand by protecting the uncertainties of life through simple solutions and delivering maximum value. Shanta Life aims to promote the desired quality of life through innovation, digitalization, and customer-centricity. In this unprecedented change of time, our commitment is empowering our customers to curate their own lives.

As an organization, we differentiate ourselves from others in how we do business. Our ambitious vision drives our pursuit of assembling a team characterized by diversity, energy, and unparalleled intellect.

Address::
∎ Shanta Life Insurance PLC, Shanta Western Tower (Level-10), 186, Bir Uttam Mir Shawkat Sarak, Tejgaon, Dhaka - 1208, Bangladesh
∎ http://shantalife.com/
∎ Shanta Life Insurance debuted in Bangladesh`s insurance sector following the issuance of its license by IDRA on November 7, 2023. With the promise of redefining Bangladesh`s insurance sector through innovation and a new spirit, Shanta Life aims to be the best in the industry. Our Vision is to be the most trusted insurance brand by protecting the uncertainties of life through simple solutions and delivering maximum value. Shanta Life aims to promote the desired quality of life through innovation, digitalization, and customer-centricity. In this unprecedented change of time, our commitment is empowering our customers to curate their own lives. As an organization, we differentiate ourselves from others in how we do business. Our ambitious vision drives our pursuit of assembling a team characterized by diversity, energy, and unparalleled intellect.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Jun 2025

Category: Bank/Non-Bank Fin. Institution

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