Call Center Agent

Job Description

Title: Call Center Agent

Company Name: MY Outsourcing Ltd.

Vacancy: 20

Age: 18 to 28 years

Location: Dhaka

Salary: Tk. 9000 - 12000 (Monthly)

Experience:
∎ At most 2 years
∎ The applicants should have experience in the following business area(s):Call Center
∎ Freshers are also encouraged to apply.

Published: 2 Jan 2024

Education:
∎ Bachelor degree in any discipline

Requirements:

Additional Requirements:
∎ Age 18 to 28 years
∎ Excellent Communication skill to interact with customers and demonstrate good listening skills
∎ Self motivated and Willing to work for longer period and any time in the day
∎ Confident to take challenge and fulfill KPI
∎ Flexibility to work till late and night shifting
∎ Must have Good communication skill in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skill in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may rise during maintaining a teams
∎ Knowledge about social media maintenance would be appreciable

Responsibilities & Context:
∎ Excellent Communication skill with customers in appropriate accent
∎ Sense of responsibility and Achieve the daily target
∎ Analytic skill and working ability for team development
∎ Good command in Microsoft office specially excel for daily reporting
∎ Developed competencies required for service oriented and result focus
∎ Can be roaster duty

Required Skills & Expertise:

Compensation & Other Benefits:

Workplace:
∎ Work at office

Employment Status: Full Time, Contractual

Job Location: Dhaka

Read Before Apply: Pls submit your CV online with attached photograph.

Company Information:
∎ MY Outsourcing Ltd.
∎ House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Address::
∎ House-37, Flat-A4, Road-27, Block-A, Banani, Dhaka
∎ We specialize in offering all forms of the contact center services. The BPO services on offer at segmented under inbound call center customer service and outbound customer service respectively.

Application Deadline: 1 Feb 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 4.81%
Daffodil International University 2.41%
Green University of Bangladesh 1.97%
Eastern university 1.53%
Sonargaon University 1.53%
City University 1.31%
Northern University Bangladesh 1.31%
Southeast University 1.09%
Dhaka Polytechnic Institute 1.09%
University of Asia Pacific 1.09%

Interested By Age Range

Age Range Percentage (%)
20-30 89.06%
31-35 4.60%
36-40 1.31%
40+ 0.22%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 93.44%
20K-30K 5.91%
30K-40K 0.22%
50K+ 0.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 52.95%
0.1 - 1 years 14.88%
1.1 - 3 years 16.63%
3.1 - 5 years 8.75%
5+ years 6.78%