Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Global Star Ltd.

Vacancy: 5

Job Location: Dhaka (Tejgaon)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Air Ticketing, Callcenter, Education Counseling, Manpower Agency, Recruiting Agency, Student Counselling, Travel Agency, Travel Tourism
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ • Excellent Communication skill with customers in appropriate accent.
∎ • Confidence to take challenge and fulfill daily and monthly KPI.
∎ • Good command in Microsoft office specially excel for daily reporting.
∎ • Analytics skill and working ability for team development.
∎ • Expert in data entry
∎ • Work on a variety of call assignments as required by the Support Center Manager.
∎ • Answering client and technician inquiries.
∎ • Good Documentation.
∎ • Good Computer Operation
∎ • Reporting
∎ • Tale Marketing
∎ • Online Marketing
∎ • Online Communication

Additional Requirements:
∎ Age at least 24 years

Salary: Tk. 10000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Jan 2022

Company Information:
∎ 15 Dec 2021
∎ Global Star Ltd.
∎ Address : Global Star Ltd, Center point Concord Tower (10-D), Farmgate, Dhaka-1215
∎ Web : www.globalstar.com.bd
∎ Business : Education Consultant, Travel and Foreign Employment Agency

Category: Customer Support/Call Centre