Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Mamun BookS

Vacancy: 12

Age: at least 20 years

Location: Dhaka, Dhaka (Elephant Road ...

Salary: Tk. 12000 (Monthly)

Published: 9 Apr 2025

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age at least 20 years

Responsibilities & Context:
∎ Handle inbound and outbound customer calls in a professional manner.
∎ Provide accurate information about products, order status, and delivery queries.
∎ Resolve customer complaints efficiently and ensure customer satisfaction.
∎ Maintain records of customer interactions and feedback.
∎ Collaborate with other departments to follow up on customer requests.
∎ Handle inbound and outbound customer calls in a professional manner.
∎ Provide accurate information about products, order status, and delivery queries.
∎ Resolve customer complaints efficiently and ensure customer satisfaction.
∎ Maintain records of customer interactions and feedback.
∎ Collaborate with other departments to follow up on customer requests.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka, Dhaka (Elephant Road, Hatirpool)

Company Information:
∎ Mamun BookS
∎ Hatirpul, dhaka
∎ Online book sell

Address::
∎ Hatirpul, dhaka
∎ Online book sell

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2025

Category: Customer Support/Call Centre