Call Center Representative (Part-Time)

Job Description

Title: Call Center Representative (Part-Time)

Company Name: Bismillah Visa Solutions

Vacancy: 10

Age: 21 to 40 years

Location: Dhaka (Banani)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Manpower Recruitment, Tour Operator, Immigration/Visa Processing
∎ Freshers are also encouraged to apply.

Published: 8 Apr 2025

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age 21 to 40 years
∎ Excellent verbal communication skills in both English and Bengali (Specify any other required languages).
∎ Must possess clear pronunciation and fluency.
∎ Clear and pleasant phone manner.
∎ Ability to explain information clearly and concisely.
∎ Basic computer literacy (e.g., MS Office, internet browsing, email, data entry).
∎ Strong active listening skills and attention to detail.
∎ Ability to work independently and manage time effectively.
∎ Must be reliable, punctual, and responsible.
∎ Minimum High School Certificate (HSC) or equivalent educational qualification.
∎ Basic understanding of international work processes or visa types.
∎

Responsibilities & Context:
∎ This is a part-time position requiring approximately 4 hours per day. Specific work shifts are 10 AM to 2 PM .
∎ Make outbound calls to potential candidates from provided databases or leads.
∎ Receive inbound calls from interested applicants and address their inquiries.
∎ Clearly explain available overseas job opportunities, the application process, and general requirements for working abroad (e.g., basic visa concepts).
∎ Ask pre-defined questions to conduct initial screening and assess candidate suitability.
∎ Schedule interviews or follow-up calls between qualified candidates and Recruitment Consultants.
∎ Accurately and promptly update candidate information in the company database (CRM/ATS).
∎ Maintain call logs and necessary reports.
∎ Provide excellent customer service at all times and represent the agency professionally.
∎ Assist other members of the recruitment team as needed.
∎ We are seeking a motivated, articulate, and customer-focused Part-Time Call Center Representative to join our growing team. As the first point of contact for many potential candidates, you will be crucial in representing our agency, providing initial information about overseas job opportunities, answering queries, and qualifying potential applicants.
∎ This role requires excellent communication skills, patience, and a professional attitude.
∎ Work Schedule:
∎ Key Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:

Workplace:
∎ Work at office

Employment Status: Part Time

Gender:
∎ Only Female

Job Location: Dhaka (Banani)

Company Information:
∎ Bismillah Visa Solutions
∎ 19th floor, Awal Centre, 34 Kemal Ataturk Ave, Dhaka 1213
∎ To make your travel plan hassle-free, we have arranged worldwide visa processing facilities in the most convenient way. Anywhere you go, we will arrange a visa for you.
Our special holiday packages for domestic and international destinations are fully customizable & tailored to ensure maximum comfort to the customers.

Address::
∎ 19th floor, Awal Centre, 34 Kemal Ataturk Ave, Dhaka 1213
∎ To make your travel plan hassle-free, we have arranged worldwide visa processing facilities in the most convenient way. Anywhere you go, we will arrange a visa for you.Our special holiday packages for domestic and international destinations are fully customizable & tailored to ensure maximum comfort to the customers.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Apr 2025

Category: Customer Support/Call Centre