Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: HASSAN BOOK DEPOT

Vacancy: Not specific

Job Location: Dhaka (Kakrail)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in any discipline.

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Calling existing and potential customers to persuade them and answering inbound call.
∎ Customers' record keeping and their problem handling.
∎ Answering to products, services. and solution progress.
∎ Customer's relationship management handling to encourage repeat repeat business.
∎ Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
∎ Continually meeting daily and monthly targets with respect to call volume and sales.
∎ Updating database with all the customer's information.
∎ Building a strong relationship with the customers.
∎ Adhering to all the company's rules and regulations.
∎ Perform any other tasks assigned by the management.

Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply (Females are also encouraged to apply)
∎ Working experience to call center activities.
∎ Ready to work under heavy pressure and beyond office hours.
∎ Adhering to all the company's rules and regulations.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Sep 2023

Company Information:
∎ 2 Sep 2023
∎ HASSAN BOOK DEPOT
∎ Address : 33 Topkhana Road (11th Floor), Meherba Plaza, Dhaka-1000
∎ Business : Hassan Book Depot. One of the leading publications of Bangladesh. Since establishment (1953), this organization is taking care of the great responsibility of publishing and supplying the necessary books and learning materials of the soft-nature pupil and guardians till now.

Category: Customer Support/Call Centre

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