Client Communication Executive

Job Description

Title: Client Communication Executive

Company Name: Hossain House Design

Vacancy: 2

Age: at least 25 years

Location: Dhaka (GULSHAN 1, Niketan)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Engineering Firms, Architecture Firm, Interior Design, Call Center

Published: 5 May 2025

Education:
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor of Business Administration (BBA) in Service Marketing

Requirements:

Additional Requirements:
∎ Age at least 25 years

Responsibilities & Context:
∎ We are hiring a Client Communication Executive who will serve as the first point of contact for our potential and existing clients. This role requires excellent communication skills, professionalism, and a friendly attitude to manage incoming calls, reply to messages, and ensure clients receive prompt and helpful responses. The ideal candidate will work closely with the design and marketing team to deliver an outstanding customer experience.
∎ Receive and manage all incoming phone calls professionally.
∎ Reply to client messages on Facebook, WhatsApp, and other platforms.
∎ Maintain regular communication with existing and potential clients.
∎ Provide accurate information about our services and processes.
∎ Schedule client meetings and follow-ups as needed.
∎ Maintain call logs, feedback records, and client communications.
∎ Coordinate with architects, draftsmen, and the marketing team to ensure smooth workflow.
∎ Handle basic client complaints and escalate issues when necessary.
∎ Job Context:
∎ We are hiring a Client Communication Executive who will serve as the first point of contact for our potential and existing clients. This role requires excellent communication skills, professionalism, and a friendly attitude to manage incoming calls, reply to messages, and ensure clients receive prompt and helpful responses. The ideal candidate will work closely with the design and marketing team to deliver an outstanding customer experience.
∎ Key Responsibilities:
∎ Receive and manage all incoming phone calls professionally.
∎ Reply to client messages on Facebook, WhatsApp, and other platforms.
∎ Maintain regular communication with existing and potential clients.
∎ Provide accurate information about our services and processes.
∎ Schedule client meetings and follow-ups as needed.
∎ Maintain call logs, feedback records, and client communications.
∎ Coordinate with architects, draftsmen, and the marketing team to ensure smooth workflow.
∎ Handle basic client complaints and escalate issues when necessary.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (GULSHAN 1, Niketan)

Company Information:
∎ Hossain House Design
∎ Hossain House Design #House no 27 #Road no 14 #Block G, Niketon, Gulshan 1, Dhaka
∎ hossainhousedesign.com
∎ “Hossain House Design” is a leading firm specializing in innovative, sustainable architectural and structural solutions. Our commitment to excellence and quality has established us as a key player in the field, providing exceptional design and engineering services to diverse clients.



Address::
∎ Hossain House Design #House no 27 #Road no 14 #Block G, Niketon, Gulshan 1, Dhaka
∎ hossainhousedesign.com
∎ “Hossain House Design” is a leading firm specializing in innovative, sustainable architectural and structural solutions. Our commitment to excellence and quality has established us as a key player in the field, providing exceptional design and engineering services to diverse clients.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 May 2025

Category: Customer Support/Call Centre