Clinic Manager

Job Description

Title: Clinic Manager

Company Name: Marie Stopes Bangladesh (MSB)

Vacancy: Not specific

Job Location: Kurigram

Employment Status: Full-time

Educational Requirements:
∎ Masters in any discipline. MPH/MBA will be preferred. Diploma in Hospital Management would be added value.

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Responsible for the achievement of overall targets set up for the specific Clinic.
∎ Ensure client care in the provision of services to clients maintaining clinical quality standard quality standards, the service protocol and other service-related standards/policies/procedures.
∎ Manage initial client complaints & queries and provide support to team members in the management of complex cases and maintaining adequate client satisfaction by creating a client-oriented environment.
∎ Ensure appropriate responses to handling medical emergencies are in place, lead on emergency situations when present and follow up all cases to conclusion.
∎ Be familiar with the technical standards, protocols and checklists and implement all necessary steps detailed in the standards and Identify gaps or breech in quality aspect and take necessary action.
∎ Support field team members to implement marketing strategies and monitor progress and effectiveness of activities as per agreed KPIs.
∎ Facilitate networking with local private practitioners, pharmacists, NGOs, and any other potential agencies to achieve expected KPIs.
∎ Be familiar with organization financial and administrative policies and comply with policy in any financial matters of the clinic.
∎ Conduct monthly reviews of performance against the business plan, and especially the KPIs - discuss performance at the team meetings and agree / review specific actions taken to improve any areas of under-performance
∎ Monitor stock and usage of medicine, co-ordinate purchasing in accordance with clinic needs, ensure records are maintained in accordance with regulation and policy

Additional Requirements:
∎ 5 years' experience in managing the overall operations of business units, branches. Experience in the field of health care/ Clinic/Hospital business will be given preference.
∎ Team player, excellent interpersonal & communication skill, analytical skills, self- organizing capacity. Open to ideas and contributions from others.
∎ Candidate who has valid driving license and can drive motorcycle will be added value.

Compensation & Other Benefits:
∎ Competitive salary & benefit packages will be offered for deserving candidate as per policy.

Job Source: Online Job Posting.

Application Deadline: 5 Feb 2022

Company Information:
∎ 24 Jan 2022
∎ Marie Stopes Bangladesh (MSB)
∎ Address : House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207
∎ Web :
∎ Business : Marie Stopes Bangladesh (MSB) is leading NGO affiliated with Marie Stopes International, UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh.

Category: NGO/Development

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