Communication Executive

Job Description

Title: Communication Executive

Company Name: UY Lab

Vacancy: 5

Age: 18 to 27 years

Location: Dhaka (Mohakhali)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Training Institutes, Call Center
∎ Freshers are also encouraged to apply.

Published: 18 Aug 2024

Education:
∎ Diploma, Bachelor/Honors, Higher Secondary, Masters

Requirements:

Additional Requirements:
∎ Age 18 to 27 years

Responsibilities & Context:
∎ Answering customer inquiries and resolving issues via phone or email.
∎ Professionally handling customer complaints.
∎ Providing customers with product and service information.
∎ Processing orders, forms, and applications.Identifying and escalating priority issues to the appropriate department.
∎ Following up with customers on their inquiries and ensuring their satisfaction.
∎ Maintaining a positive and professional attitude towards customers at all times.
∎ Outbound and inbound calls.
∎ Sales generate.
∎ Fluency in MS Office, Excel, PowerPoint.
∎ Job Description:
∎ We are looking for a motivated Communication Executive Intern to join our team. The Communication Executive Intern will be responsible for handling customer calls, providing excellent customer service, and ensuring customer satisfaction. The ideal candidate must have strong communication skills, be a good listener, and possess a friendly and professional demeanor.
∎
∎ Responsibilities:
∎ Answering customer inquiries and resolving issues via phone or email.
∎ Professionally handling customer complaints.
∎ Providing customers with product and service information.
∎ Processing orders, forms, and applications.Identifying and escalating priority issues to the appropriate department.
∎ Following up with customers on their inquiries and ensuring their satisfaction.
∎ Maintaining a positive and professional attitude towards customers at all times.
∎ Outbound and inbound calls.
∎ Sales generate.
∎ Fluency in MS Office, Excel, PowerPoint.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Opportunity to work in a collaborative and creative environment.
∎ Room for professional growth and skill development.
∎ Competitive compensation package with additional benefits.
∎ Other relevant perks or unique aspects of your company culture.
∎ As per company policy.
∎ Opportunity to work in a collaborative and creative environment.
∎ Room for professional growth and skill development.
∎ Competitive compensation package with additional benefits.
∎ Other relevant perks or unique aspects of your company culture.
∎ As per company policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mohakhali)

Company Information:
∎ UY Lab
∎ 11 Bir Uttam AK Khandakar Road, 31 Mohakhali Commercial Area, Colombia Super Market, 4th Floor, Wireless Gate, Dhaka 1213
∎ UY Lab the best IT training centre in Bangladesh provides professional freelance courses on Graphic Design , Web Design, SEO and Digital marketing, Video Editing, Ethical Hacking, Computer Fundamental, UI UX etc.

Address::
∎ 11 Bir Uttam AK Khandakar Road, 31 Mohakhali Commercial Area, Colombia Super Market, 4th Floor, Wireless Gate, Dhaka 1213
∎ UY Lab the best IT training centre in Bangladesh provides professional freelance courses on Graphic Design , Web Design, SEO and Digital marketing, Video Editing, Ethical Hacking, Computer Fundamental, UI UX etc.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 17 Sep 2024

Category: Customer Support/Call Centre