Contact Center Agent

Job Description

Title: Contact Center Agent

Company Name: City Information Technology

Vacancy: 15

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ HSC
∎ Or/Diploma/Honours /Bachelor degree/Running Students are highly encouraged to apply.

Job Context:
∎ Fresher and running students apply allowed.
∎ Must speak pure Bengali language.

Job Responsibilities:
∎ Must know about facebook,WhatsApp, email etc. Customers must receive phone calls.
∎ Deal directly with customers either by telephone or Text
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Meet personal/team qualitative and quantitative achievements.
∎ Must know computer products and accessories
∎ Compiling, verifying accuracy and inputting data
∎ Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output

Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply

Salary: Tk. 10000 - 15900 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Apr 2023

Company Information:
∎ 1 Apr 2023
∎ City Information Technology
∎ Business : City information technology. is a Tech company that provides Reliable, Innovating, and Technological services to help the aviation fleet industry overcome modern challenges

Category: Customer Support/Call Centre

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