Counselling Officer

Job Description

Title: Counselling Officer

Company Name: NextPort Travels

Vacancy: 10

Age: 20 to 32 years

Location: Dhaka, Dhaka (Badda)

Salary: Tk. 12000 - 18000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Training Institutes, Event Management, Travel Agent, Manpower Recruitment, Real Estate, Tour Operator, Immigration/Visa Processing, Call Center, Travel Startup, Real Estate Startup
∎ Freshers are also encouraged to apply.

Published: 3 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 32 years
∎ Communicate with clients who are interested in going abroad for work, study, or travel.
∎ Provide detailed information about our services over phone calls and in-person meetings.
∎ Assist in client file processing and documentation.
∎ Follow up regularly with potential and existing clients.
∎ Maintain proper records of interactions and updates.
∎ Communicate with clients who are interested in going abroad for work, study, or travel.
∎ Provide detailed information about our services over phone calls and in-person meetings.
∎ Assist in client file processing and documentation.
∎ Follow up regularly with potential and existing clients.
∎ Maintain proper records of interactions and updates.

Responsibilities & Context:
∎ Counsel clients who are interested in going abroad for work, higher education, or travel purposes.
∎ Clearly explain available migration, education, and travel services offered by the company.
∎ Communicate with clients via phone calls, messages, and face-to-face meetings.
∎ Assist clients with document collection and file processing.
∎ Maintain client records and ensure timely follow-ups.
∎ Collaborate with the processing team to ensure smooth application handling.
∎ Work proactively to meet individual and team targets.
∎ Maintain a professional and friendly approach with all clients.
∎ We are looking for enthusiastic and motivated Counselling Officers to join our team.
∎ The ideal candidates will assist clients who are interested in going abroad for work, study, or travel. Your role will involve communicating with clients, explaining our services, and helping with file processing. Both freshers and experienced individuals are encouraged to apply.
∎ Counsel clients who are interested in going abroad for work, higher education, or travel purposes.
∎ Clearly explain available migration, education, and travel services offered by the company.
∎ Communicate with clients via phone calls, messages, and face-to-face meetings.
∎ Assist clients with document collection and file processing.
∎ Maintain client records and ensure timely follow-ups.
∎ Collaborate with the processing team to ensure smooth application handling.
∎ Work proactively to meet individual and team targets.
∎ Maintain a professional and friendly approach with all clients.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Tour allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Office Time 10 AM to 6 PM

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka, Dhaka (Badda)

Company Information:
∎ NextPort Travels

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 2 Jun 2025

Category: Customer Support/Call Centre