Customer Care Agent

Job Description

Title: Customer Care Agent

Company Name: Arogga Limited

Vacancy: 10

Age: 23 to 28 years

Location: Dhaka (Mirpur 10)

Minimum Salary: Tk. 12000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Call Center, Business-to-Business (B2B) Software and Services Startup

Published: 7 Oct 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 23 to 28 years
∎ Previous experience in telesales or a related field.
∎ Proficient in basic computer skills and CRM software.
∎ Ability to work independently and as part of a team

Responsibilities & Context:
∎ Conduct outbound calls to prospective customers with the goal of promoting our products/services.
∎ Good problem solving skills.
∎ Must have good listening skills.
∎ Build and maintain strong customer relationships through excellent communication and follow-up skills.
∎ Meet and exceed sales targets and key performance indicators (KPIs).
∎ Provide accurate information about our products and services to potential customers.
∎ Handle customer inquiries and resolve issues in a professional and timely manner.
∎ Collaborate with the sales team to achieve overall team targets.
∎ Understand the customer’s issue and solve the issue.
∎ Join our dynamic and rapidly growing telesales team at Arogga. We are seeking a talented and results-driven telesales agent who can be a key contributor to our company's success.
∎ Conduct outbound calls to prospective customers with the goal of promoting our products/services.
∎ Good problem solving skills.
∎ Must have good listening skills.
∎ Build and maintain strong customer relationships through excellent communication and follow-up skills.
∎ Meet and exceed sales targets and key performance indicators (KPIs).
∎ Provide accurate information about our products and services to potential customers.
∎ Handle customer inquiries and resolve issues in a professional and timely manner.
∎ Collaborate with the sales team to achieve overall team targets.
∎ Understand the customer’s issue and solve the issue.

Skills & Expertise:

Compensation & Other Benefits:
∎ Insurance
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Part Time

Job Location: Dhaka (Mirpur 10)

Read Before Apply: Must have experience in tele sales.

Company Information:
∎ Arogga Limited
∎ Address: D/15-1, Road-36, Block-D, Section-10, Mirpur, Dhaka-1216 Hot Line: 09610016778
∎ Arogga App is the first Bangladeshi app that brings prescription and healthcare services to your doorstep. Easy and efficient, with just a click of a button, upload your prescription and we will ensure safe delivery of your medicine at the earliest possible time. Arogga, brings complete prescription and healthcare products from a complete range of medicines and over-the-counter items, including vitamins, diet/fitness supplements, herbal products, mother and baby care products, beauty products, and much more. With new services in plan, Arogga will be the number one healthcare services app for Bangladesh.

Address::
∎ Address: D/15-1, Road-36, Block-D, Section-10, Mirpur, Dhaka-1216 Hot Line: 09610016778
∎ Arogga App is the first Bangladeshi app that brings prescription and healthcare services to your doorstep. Easy and efficient, with just a click of a button, upload your prescription and we will ensure safe delivery of your medicine at the earliest possible time. Arogga, brings complete prescription and healthcare products from a complete range of medicines and over-the-counter items, including vitamins, diet/fitness supplements, herbal products, mother and baby care products, beauty products, and much more. With new services in plan, Arogga will be the number one healthcare services app for Bangladesh.

Application Deadline: 31 Oct 2024

Category: Customer Support/Call Centre