Customer Care Executive (Call Center)

Job Description

Title: Customer Care Executive (Call Center)

Company Name: Tuition Terminal

Vacancy: 18

Age: 18 to 40 years

Location: Dhaka (Mirpur 1)

Salary: Tk. 6000 - 12000 (Monthly)

Published: 6 Apr 2025

Education:
∎ HSC, A Level, Alim (Madrasah), HSC (Vocational)

Requirements:

Additional Requirements:
∎ Age 18 to 40 years
∎ Previous Experience in any CALL CENTER is Strongly Preferable.
∎ Fresher's are also encouraged to apply if & only you are very good & strong in oral Communications.
∎ Applicants must be from nearby Mirpur area.
∎ Day to day planning and report management ability.
∎ Experienced one will be highly appreciated.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining teams.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.

Responsibilities & Context:
∎ Job Location: Tolarbagh R/A,Mirpur-1,Dhaka-1216
∎ Employment Status: Half-time (6 hours)
∎ Duty time : (Slot: 9am to 3pm & 3pm to 9pm)- Friday off day
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
∎ Manage outbound/inbound calls to Customers across the country in a timely manner.
∎ You have to fill up your daily, weekly and monthly goal for fulfilling the target.
∎ Job Location: Tolarbagh R/A,Mirpur-1,Dhaka-1216
∎ Employment Status: Half-time (6 hours)
∎ Duty time : (Slot: 9am to 3pm & 3pm to 9pm)- Friday off day
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for specific client over the phone on a daily basis as per instruction.
∎ Manage outbound/inbound calls to Customers across the country in a timely manner.
∎ You have to fill up your daily, weekly and monthly goal for fulfilling the target.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus, Profit share
∎ Salary Review: Half Yearly
∎ Festival Bonus: 3
∎ Multiple inspirational & target lock bonuses.
∎ Greater opportunities for improving communicational skills.

Workplace:
∎ Work at office

Employment Status: Part Time

Job Location: Dhaka (Mirpur 1)

Job Highlights:
∎ Flexible at off-day selection.

Read Before Apply: If you are Interested please send your CV at this email address Email: hr@tuitionterminal.com.bd Phone: 01308634001 Or 09678-444477

Apply Procedure:

Email your CV:
∎ Send your CV to the given email hr@tuitionterminal.com.bd

Company Information:
∎ Tuition Terminal
∎ 10/5,Tolarbagh 2nd,Tolarbagh,mirpur-1,Dhaka-1216
∎ "Tuition Terminal" is the leading full stack learning platform in Bangladesh where students and professionals can enroll academic preparation, special & skill development courses, model test , mock-test , e-schooling and consultancy means of home & online interactive tutors committed to make your learning fun, comprehensive and easier

Address::
∎ 10/5,Tolarbagh 2nd,Tolarbagh,mirpur-1,Dhaka-1216
∎ "Tuition Terminal" is the leading full stack learning platform in Bangladesh where students and professionals can enroll academic preparation, special & skill development courses, model test , mock-test , e-schooling and consultancy means of home & online interactive tutors committed to make your learning fun, comprehensive and easier

Application Deadline: 6 May 2025

Category: Customer Support/Call Centre