Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Excellence Textile Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Must be Textile background.

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Customer reception and proper customer handling with a positive, helpful attitude.
∎ Provide excellent service and satisfactory information to the customer.
∎ Assist customers and help them with workshop formalities and other works.
∎ Develop and maintain good relationship with customer and support them for better service.
∎ Answering phones in a professional manner, and routing calls as necessary.
∎ Responding promptly to customer inquiries and acknowledging and resolving customer complaints.
∎ Keep records of customers, instructions recording details of inquiries, complaints, and comments.

Additional Requirements:
∎ Skills Required: Computer skill, MS Word/ Excel/ PowerPoint.
∎ Good Communication skill.
∎ The applicants should have experience in the following area(s): RMG sector.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 29 Jun 2023

Company Information:
∎ 30 May 2023
∎ Excellence Textile Ltd.

Category: Customer Support/Call Centre



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