Customer Care Executive (Female)

Job Description

Title: Customer Care Executive (Female)

Company Name: Delivery Tiger

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi, Farmgate, Lalmatia, Mirpur, Mohammadpur)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone
∎ Freshers are also encouraged to apply.

Job Context:
∎ Working Time:
∎ Morning Shift 10 am - 6pm
∎ Job Location: Lalmatia

Job Responsibilities:
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries & complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must be able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make a Report to the Supervisor.

Additional Requirements:
∎ Age 20 to 33 years
∎ Only females are allowed to apply
∎ The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
∎ Strong interpersonal & communication skills.
∎ Computer Literacy is must
∎ Experienced candidates will get high preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team members.
∎ Communicate clearly over the phone and demonstrate good listening skills.

Salary: Tk. 9000 - 10000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Jan 2024

Company Information:
∎ 2 Dec 2023
∎ Delivery Tiger

Category: Customer Support/Call Centre

: Adabor,Mohammadpur, Dhanmondi, Jhigatola, Mirpur area's candidates are encouraged to apply.

By University

# University Percentage (%)
1 National University 6.12%
2 Eden Mohila College 3.50%
3 University of Dhaka 2.62%
4 Dhaka City College 2.04%
5 Govt. Bangla College 1.75%
6 Govt. Eden Mohila College 1.75%
7 Jagannath University 1.75%
8 Daffodil International University 1.46%
9 Bangladesh University of Business and Technology 1.46%
10 Southeast University 1.46%

By Age Range

# Age Range Percentage (%)
1 20-30 76.97%
2 31-35 10.50%
3 36-40 2.62%
4 40+ 0.58%

By Salary Range

# Salary Range Percentage (%)
1 0-20K 96.18%
2 20K-30K 2.94%
3 50K+ 0.88%

By Experience Range

# Experience Range Percentage (%)
1 0 years (Freshers) 55.39%
2 0.1 - 1 years 16.91%
3 1.1 - 3 years 15.45%
4 3.1 - 5 years 4.96%
5 5+ years 7.29%

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