Job Description

Title: Customer Care Representative (Day Shift) For English & Hindi

Company Name: ASL BPO

Vacancy: 15

Age: 20 to 23 years

Location: Dhaka (Uttara Sector 9)

Salary: Tk. 16200 - 19800 (Monthly)

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 6 Feb 2025

Requirements:

Additional Requirements:
∎ Age 20 to 23 years
∎ Must be willing to work long term (stay for 1 year or more).
∎ Must be willing to work during Eid holidays (We pay an Extra Bonus for working in Eid) and other government holidays

Responsibilities & Context:
∎ The working shift may vary depending on the work load from client but is generally is 4-5 days a week.
∎ Work Time may vary depending on the work load from client but is generally 9-12 hours (8 AM To 5 PM or 8 PM) But it may change a bit according to the client's needs.
∎ Job responsibility will include taking inbound calls and chats from Foreign customers (From India, and Europe) and solving their queries.
∎ We are looking for fluent English and Hindi-speaking candidates preferentially from English Medium backgrounds or candidates who have International call center experience to work on our project.
∎ The working shift may vary depending on the work load from client but is generally is 4-5 days a week.
∎ Work Time may vary depending on the work load from client but is generally 9-12 hours (8 AM To 5 PM or 8 PM) But it may change a bit according to the client's needs.
∎ Job responsibility will include taking inbound calls and chats from Foreign customers (From India, and Europe) and solving their queries.

Skills & Expertise:

Compensation & Other Benefits:
∎ Dinner/Lunch is Provided Extra Payment for working on Holidays (Eid, Christmas, etc.) After 1 Year eligible to get 12 paid annual leaves per year.
∎ Salary is hour based at 75 taka BDT

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara Sector 9)

Job Highlights:

Read Before Apply: We need fluent ENGLISH AND HINDI speaking candidates preferentially from English medium background, to work in inbound customer care project for a foreign company. If you are not a fluent English and Hindi speaker and do not have good listening or speaking skills in English, please DO NOT APPLY. We are looking for people who are extremely good in both.

Company Information:
∎ ASL BPO
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Address::
∎ 6th Floor, House 6, Road 3/F, Sector 9, Uttara, Dhaka
∎ ASL is a startup BPO firm that provides Virtual Assistance and Data Entry services to Foreign Clients

Application Deadline: 28 Feb 2025

Category: Customer Support/Call Centre