Customer Management Officer

Job Description

Title: Customer Management Officer

Company Name: Crystal Home Decor

Vacancy: Not specific

Job Location: Dhaka (Ashulia, Dhamrai, Dhanmondi, Gulshan, Keraniganj Model Town, Mirpur, Savar, Uttara)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction
∎ Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Day to day planning and report management ability.
∎ Experienced one will be highly appreciated.
∎ Fresher's are also encouraged to apply.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining teams.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2
∎ As per company policy

Job Source: Online Job Posting.

Application Deadline: 15 Dec 2023

Company Information:
∎ 29 Nov 2023
∎ Crystal Home Decor
∎ Address : 25/1 Jadurchor, Madrasha road, Hemayetpur, Savar, Dhaka.
∎ Business : Development Business

Category: Customer Support/Call Centre



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