Customer Relation Executive (CRE)/ Telecalling - Females Only

Job Description

Title: Customer Relation Executive (CRE)/ Telecalling - Females Only

Company Name: Solution Provider

Vacancy: 5

Age: at least 18 years

Location: Dhaka (Tejgaon Industrial Area)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Interior Design

Published: 16 Feb 2025

Education:
∎ HSC

Requirements:

Additional Requirements:
∎ Age at least 18 years

Responsibilities & Context:
∎ Manage and respond to messages from leads on Facebook, converting them into prospective clients.
∎ Collect phone numbers from leads and schedule meetings based on their availability and our meeting slots.
∎ Coordinate meeting times and dates with the sales team and clients.
∎ Call leads on the day of the meeting to confirm availability or reschedule if necessary.
∎ Provide necessary information to the sales team to prepare for meetings, including client needs and preferences.
∎ Maintain and update the CRM system with lead information, meeting schedules, and client feedback.
∎ Ensure smooth communication and coordination between clients and the sales team.
∎ Follow up with leads who need more time to decide and nurture them until a decision is made.
∎ Handle customer inquiries and resolve any issues promptly and professionally.
∎ Work closely with the marketing team to provide feedback on lead quality and campaign effectiveness
∎ Manage and respond to messages from leads on Facebook, converting them into prospective clients.
∎ Collect phone numbers from leads and schedule meetings based on their availability and our meeting slots.
∎ Coordinate meeting times and dates with the sales team and clients.
∎ Call leads on the day of the meeting to confirm availability or reschedule if necessary.
∎ Provide necessary information to the sales team to prepare for meetings, including client needs and preferences.
∎ Maintain and update the CRM system with lead information, meeting schedules, and client feedback.
∎ Ensure smooth communication and coordination between clients and the sales team.
∎ Follow up with leads who need more time to decide and nurture them until a decision is made.
∎ Handle customer inquiries and resolve any issues promptly and professionally.
∎ Work closely with the marketing team to provide feedback on lead quality and campaign effectiveness

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Our Weekend is Wednesday.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Tejgaon Industrial Area)

Company Information:
∎ Solution Provider
∎ 113/B Love Rd, Tejgaon industrial area, Dhaka 1208
∎ Less time, good quality, best service

Address::
∎ 113/B Love Rd, Tejgaon industrial area, Dhaka 1208
∎ Less time, good quality, best service

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 26 Feb 2025

Category: Customer Support/Call Centre