Job Description

Title: Customer Relationship Officer (Female)

Company Name: InnoFix Solutions

Vacancy: 25

Location: Dhaka (Mirpur 2)

Minimum Salary: Negotiable

Published: 4 Feb 2025

Additional Requirements:
∎ This job requires excellent communication skills, patience, and dedication.
∎ Educational background is not a priority as long as you have good English skills.
∎ This job requires excellent communication skills, patience, and dedication.
∎ Educational background is not a priority as long as you have good English skills.

Requirements:

Responsibilities & Context:
∎ Follow communication scripts when handling different topics.
∎ Identify customer needs, clarify information, research issues, and provide solutions.
∎ Build sustainable relationships and engage with customers.
∎ Deliver information about the company’s offerings to clients.
∎ Provide proactive customer outreach.
∎ Handle customer complaints professionally.
∎ Collect and analyze customer feedback.
∎ Demonstrate strong phone and verbal communication skills, along with active listening.
∎ Ability to multitask, set priorities, and manage time effectively.
∎ Job Responsibilities:
∎ Follow communication scripts when handling different topics.
∎ Identify customer needs, clarify information, research issues, and provide solutions.
∎ Build sustainable relationships and engage with customers.
∎ Deliver information about the company’s offerings to clients.
∎ Provide proactive customer outreach.
∎ Handle customer complaints professionally.
∎ Collect and analyze customer feedback.
∎ Demonstrate strong phone and verbal communication skills, along with active listening.
∎ Ability to multitask, set priorities, and manage time effectively.
∎ Job Location: Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State, Mirpur, Dhaka-1216(opposite stadium 5 no gate,Raw nation building lift 5 )

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Highly attractive sales bonuses
∎ Weekly 1-day holiday
∎ Exclusive free training provided
∎ Festival Bonus: 2
∎ Highly attractive sales bonuses
∎ Weekly 1-day holiday
∎ Exclusive free training provided

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 2)

Job Highlights:
∎ DO NOT APPLY IF YOU CANNOT TEXT IN ENGLISH FLUENTLY.
∎ Office Hours: Monday - Friday | 9:00 AM - 6:00 PM (Day Shift)
∎ DO NOT APPLY IF YOU CANNOT TEXT IN ENGLISH FLUENTLY.
∎ Office Hours: Monday - Friday | 9:00 AM - 6:00 PM (Day Shift)

Company Information:
∎ InnoFix Solutions
∎ Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State,Mirpur, Dhaka-1216(opposite stadium 5 no gate, Raw nation building lift 5 )

Address::
∎ Plot: 06, Block: A, Sec: 06, Main Road: 01, Mirpur Housing State,Mirpur, Dhaka-1216(opposite stadium 5 no gate, Raw nation building lift 5 )

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 6 Mar 2025

Category: Customer Support/Call Centre