Customer Relationship Officer

Job Description

Title: Customer Relationship Officer

Company Name: WeTechHub.

Vacancy: 15

Age: 18 to 32 years

Location: Dhaka (Kawran Bazar)

Salary: Tk. 10000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce
∎ Freshers are also encouraged to apply.

Published: 24 Mar 2025

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 32 years
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in Bangla.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.
∎ Excellent communication skills with customers in appropriate accent.
∎ Must have clear spoken ability in Bangla.
∎ Have excellent interpersonal and listening skills.
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.

Responsibilities & Context:
∎ Candidates have to make outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.
∎ Candidates have to make outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kawran Bazar)

Company Information:
∎ WeTechHub.
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level-6, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm

Address::
∎ 92, Ali Bhaban, Kazi Nazrul Islam Avenue, Level-6, Kawran Bazar, Dhaka-1215.
∎ IT/ITES Services Provider and IT Consultancy Firm

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 10 Apr 2025

Category: Customer Support/Call Centre