Customer Service Associate
Job Description
Title: Customer Service Associate
Company Name: Energy+ Electric & Electronics Pvt. Ltd.
Vacancy: 02
Age: 25 to 30 years
Location: Dhaka (Purana Paltan)
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Electronic Equipment/Home Appliances
Published: 12 May 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
∎ Writing Per Minute: 30-35.
∎ Experience with lighting or electronics industry is preferable.
∎ Writing Per Minute: 30-35.
∎ Experience with lighting or electronics industry is preferable.
Responsibilities & Context:
∎ Respond to customer inquiries via phone, e-mail an social media.
∎ Handle complaints, provide appropriate solutions and follow up to ensure resolution.
∎ Maintain a positive, empathetic and professional attitude toward customers.
∎ Keep records of customer interactions and feedback.
∎ Collaborate with the sales and technical team to ensure customer satisfaction.
∎ Help to manage online customer queries related to Energy+ products and services.
∎ Any other task assigned by the Department Head.
∎ Respond to customer inquiries via phone, e-mail an social media.
∎ Handle complaints, provide appropriate solutions and follow up to ensure resolution.
∎ Maintain a positive, empathetic and professional attitude toward customers.
∎ Keep records of customer interactions and feedback.
∎ Collaborate with the sales and technical team to ensure customer satisfaction.
∎ Help to manage online customer queries related to Energy+ products and services.
∎ Any other task assigned by the Department Head.
Skills & Expertise:
Compensation & Other Benefits:
∎ As per company policy.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Purana Paltan)
Apply URL::
Apply Procedure:
Company Information:
∎ Energy+ Electric & Electronics Pvt. Ltd.
∎ Israt Tower (Ground & 1st Floor), 6 Purana Paltan, Dhaka-1000, Bangladesh.
Address::
∎ Israt Tower (Ground & 1st Floor), 6 Purana Paltan, Dhaka-1000, Bangladesh.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 May 2025
Category: Customer Support/Call Centre
