Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: City Information Technology
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ HSC
∎ Or/Diploma/Honours /Bachelor degree/Running Students are highly encouraged to apply.
Job Responsibilities:
∎ To present the services of our organization appropriately to the clients. Preparation of various reports etc.
∎ Receiving & answering the phone calls of customers.
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage social media queries- Like Facebook, WhatsApp etc.
∎ Process confirm order for internal invoice.
∎ Perform every call actively to solve Clint's problem.
∎ Refer unsolved customer grievances to designated person for further investigation.
∎ Obtain and examine all relevant information in order to assess validity of complains and to determine possible cause.
∎ Report and coordinate to team leader.
Additional Requirements:
∎ Age 18 to 28 years
∎ Both males and females are allowed to apply
Salary: Tk. 10000 - 17000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Medical allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per Company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 May 2023
Company Information:
∎ 3 May 2023
∎ City Information Technology
∎ Business : City information technology. is a Tech company that provides Reliable, Innovating, and Technological services to help the aviation fleet industry overcome modern challenges
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 20th May 2023
More jobs of City Information Technology
Customer Service Executive,Female
Customer Support/ Call Center Executive
Customer Support/Call Center Agent
Contact Center Agent
Similar Jobs
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group