Job Description

Title: Customer Service Executive (Female)

Company Name: Global Visa Solution BD

Vacancy: 5

Age: 18 to 27 years

Location: Dhaka

Salary: Tk. 10000 - 18000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Immigration and Education Consultancy Service
∎ Freshers are also encouraged to apply.

Published: 19 Mar 2025

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 27 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Troubleshoot/ helping to resolve customer service problems.
∎ Provide general information.
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2As per our company policy
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ As per our company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Global Visa Solution BD
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Address::
∎ 8/1, Manipuri Para, Dhaka-1215
∎ Global Visa Solution is a dynamic firm offering integrated services in manpower recruitment, immigration consultancy, and education. We streamline staffing, visa processing, and professional training to connect global talent with leading organizations.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Mar 2025

Category: Customer Support/Call Centre