Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: International Admission Service

Vacancy: --

Age: 18 to 30 years

Location: Dhaka (Mohakhali)

Salary: Tk. 12000 - 15000 (Monthly)

Published: 29 Aug 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 30 years

Responsibilities & Context:
∎ Introducing the organization's services to customers (Keeping records of calls, updating customer information in the database) to follow up with the other process.
∎ Maintained good communication with clients and prepared applications for admission into different foreign universities / maintaining other formalities related to entries with the university's international office.
∎ Must have a good command of English.
∎ Coordinating the Admissions Manager/ Compliance Manager.
∎ We are looking for an enthusiastic and energetic individual who will manage front-line communication actively and smartly. To succeed in this role, you must have a deep understanding of the sales process and dynamics and superb interpersonal skills.
∎ We offer a fixed salary and a handsome sales commission that no company ever offered.Proper career counseling directly over the phone & face to face to the students and their guardians for further study in UK, USA, Canada, NZ and Australia. Ask questions to understand customer requirements.
∎ Introducing the organization's services to customers (Keeping records of calls, updating customer information in the database) to follow up with the other process.
∎ Maintained good communication with clients and prepared applications for admission into different foreign universities / maintaining other formalities related to entries with the university's international office.
∎ Must have a good command of English.
∎ Coordinating the Admissions Manager/ Compliance Manager.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Credit card, Performance bonus, Provident fund
∎ Salary Review: Yearly

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mohakhali)

Read Before Apply: Only serious candidates are encouraged to apply, and a minimum of 3 years job contract is required.

Company Information:
∎ International Admission Service
∎ House: 313(1st Floor), Road: 21 Mohakhali DOHS, Dhaka: 1206
∎ Overseas Education Consultancy

Address::
∎ House: 313(1st Floor), Road: 21 Mohakhali DOHS, Dhaka: 1206
∎ Overseas Education Consultancy

Application Deadline: 28 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.74%
University of Dhaka 2.39%
Daffodil International University (DIU) 1.75%
Southeast University 1.29%
Dhaka International University 1.23%
Eden Mohila College 1.23%
Govt. Titumir College 1.17%
Tejgaon College 1.10%
1.04%
Jagannath University 0.97%

Interested By Age Range

Age Range Percentage (%)
20-30 86.08%
31-35 7.64%
36-40 1.55%
40+ 0.78%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 90.86%
20K-30K 7.59%
30K-40K 1.04%
40K-50K 0.13%
50K+ 0.39%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 52.49%
0.1 - 1 years 13.92%
1.1 - 3 years 18.58%
3.1 - 5 years 7.70%
5+ years 7.31%

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