Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: MyUS Import

Vacancy: 2

Location: Dhaka (Mirpur 2)

Salary: Tk. 14000 - 20000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Cosmetics/Toiletries/Personal Care, Boutique/ Fashion, Healthcare/Lifestyle product, E-commerce, F-commerce

Published: 29 Apr 2025

Requirements:

Responsibilities & Context:
∎ Respond to customer queries (Phone, Inbox, email, comments)
∎ Assist the customer to find out the most relevant products based on their requirement.
∎ Offer personalized recommendations based on the customer's preferences and budget.
∎ Making outbound calls to potential clients to promote products.
∎ Receive order, Create invoice and request pickup forward order to the delivery team
∎ Collaborate with internal teams to ensure timely and accurate order fulfillment
∎ Collect and analyze customer feedback to improve service quality

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, T/A, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur 2)

Company Information:
∎ MyUS Import
∎ Grameen Telecom Bhaban, 9th Floor, Impact Hub Dhaka, 53/1, Box Nagar, Mirpur Zoo Road, Dhaka
∎ www.myusbd.com
∎ MyUS Import is an online platform for shopping products from USA and provide delivery door 2 door all over Bangladesh.



Address::
∎ Grameen Telecom Bhaban, 9th Floor, Impact Hub Dhaka, 53/1, Box Nagar, Mirpur Zoo Road, Dhaka
∎ www.myusbd.com
∎ MyUS Import is an online platform for shopping products from USA and provide delivery door 2 door all over Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 May 2025

Category: Customer Support/Call Centre