Customer Service Executive (Night Shift)

Job Description

Title: Customer Service Executive (Night Shift)

Company Name: ESS Global Tech

Vacancy: 20

Age: 18 to 30 years

Location: Dhaka, Dhaka (Uttara)

Salary: Tk. 20000 - 30000 (Monthly)

Published: 14 Jan 2025

Education:
∎ Higher Secondary, Bachelor/Honors, Masters

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ Applicants have to be fluent in English speaking and be able to work at night shift.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Fluency in English is a must.
∎ Freshers are encouraged to apply
∎ Please feel free to apply only if you can do so.

Responsibilities & Context:
∎ Manage large number of outbound calls to USA/ Canada customers in a timely manner.
∎ sell services, products over the phone as per the instruction provided.
∎ Receiving customers' enquirers, selling services/ products over telephone as per the instruction provided.
∎ During each call, follow the "sales scripts" to address different topics.
∎ Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
∎ Manage large number of outbound calls to USA/ Canada customers in a timely manner.
∎ sell services, products over the phone as per the instruction provided.
∎ Receiving customers' enquirers, selling services/ products over telephone as per the instruction provided.
∎ During each call, follow the "sales scripts" to address different topics.
∎ Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
∎ Night Shift: (8.00 pm to 5.00 am) including Break.

Compensation & Other Benefits:
∎ Festival Bonus: 1
∎ FIXED SALARY+ON-TIME PAYMENT.
∎ Highly attractive Sales Bonus.
∎ Weekly 2 holidays
∎ Salary Review: Half Yearly
∎ Over time allowance
∎ Free Snack Food Facilities
∎ Exclusive Sales / Telemarketing training will be provided without fees.
∎ Guaranteed on time payment will be provided.
∎ A friendly & good quality work environment with a competitive salary.
∎ Performance bonus,
∎ Festival Bonus: 1 (Yearly)
∎ Others benefit as per company policy
∎ FIXED SALARY+ON-TIME PAYMENT.
∎ Highly attractive Sales Bonus.
∎ Weekly 2 holidays
∎ Salary Review: Half Yearly
∎ Over time allowance
∎ Free Snack Food Facilities
∎ Exclusive Sales / Telemarketing training will be provided without fees.
∎ Guaranteed on time payment will be provided.
∎ A friendly & good quality work environment with a competitive salary.
∎ Performance bonus,
∎ Festival Bonus: 1 (Yearly)
∎ Others benefit as per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka, Dhaka (Uttara)

Read Before Apply: IF YOU ARE NOT GOOD IN SPOKEN ENGLISH DO NOT APPLY.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email essglobaltech@gmail.com

Company Information:
∎ ESS Global Tech
∎ House- 42, Road- 10, Sec- 4, Uttara, Dhaka- 1230
∎ ESS Global Tech always fulfilling your demand, utilizes the talent of the individual group of experts to serve in for the firmed establishment of your businesses. Based in Dhaka, Bangladesh, we are experienced in this digital marketing & telemarketing field, and offer you intricate services, such as thus delivering maximum satisfaction to clients both home and abroad. Call centre facilities which will be boon for your businesses.We aim to leap-forward to unlimited possibilities and innovation. We Dare To Leap.

Address::
∎ House- 42, Road- 10, Sec- 4, Uttara, Dhaka- 1230
∎ ESS Global Tech always fulfilling your demand, utilizes the talent of the individual group of experts to serve in for the firmed establishment of your businesses. Based in Dhaka, Bangladesh, we are experienced in this digital marketing & telemarketing field, and offer you intricate services, such as thus delivering maximum satisfaction to clients both home and abroad. Call centre facilities which will be boon for your businesses.We aim to leap-forward to unlimited possibilities and innovation. We Dare To Leap.

Application Deadline: 13 Feb 2025

Category: Customer Support/Call Centre