Customer Service Executive Officer (Female)

Job Description

Title: Customer Service Executive Officer (Female)

Company Name: ML Insurance Group Limited

Vacancy: 10

Age: 30 to 50 years

Location: Dhaka (Banglamotor, Dhanmondi)

Salary: Tk. 18500 - 35000 (Monthly)

Published: 8 Mar 2025

Additional Requirements:
∎ Age 30 to 50 years
∎ Freshers are encourage to apply
∎ Freshers are encourage to apply

Requirements:

Responsibilities & Context:
∎ Face to Face Customer Support.
∎ Receive customer's phone calls and answer queries;
∎ Customers schedule according to the day and time;
∎ Regularly maintain and update customer's database based on information;
∎ Driving customer retention programs to ensure loyalty;
∎ Manage customers complains accordingly;
∎ Ensure customer services according to the given requirements;
∎ Continuously improve knowledge through reading and self-study.
∎ Others activities as advised by supervisor and management;
∎ We are looking for some dynamic & passionate candidates as Executive Customer Support-Female.
∎
∎ Job Responsibilities:
∎ Face to Face Customer Support.
∎ Receive customer's phone calls and answer queries;
∎ Customers schedule according to the day and time;
∎ Regularly maintain and update customer's database based on information;
∎ Driving customer retention programs to ensure loyalty;
∎ Manage customers complains accordingly;
∎ Ensure customer services according to the given requirements;
∎ Continuously improve knowledge through reading and self-study.
∎ Others activities as advised by supervisor and management;
∎
∎ Those who have applied earlier need not apply

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Transport Allowance Other facilities will be provided as per company policy

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banglamotor, Dhanmondi)

Company Information:
∎ ML Insurance Group Limited

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 18 Mar 2025

Category: Customer Support/Call Centre