Title: Customer Service Executive
Company Name: Reputed IT Company
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 2 to 3 year(s)
Job Responsibilities:
∎ Manage large amounts of incoming phone calls
∎ Generate sales leads
∎ Identify and assess customers' needs to achieve satisfaction
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication
∎ Provide accurate, valid and complete information by using the right methods/tools
∎ Meet personal/customer service team sales targets and call handling quotas
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
Salary: Tk. 10000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Jun 2022
Company Information:
∎ 26 May 2022
∎ Reputed IT Company
Category: Customer Support/Call Centre
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Source: bdjobs.com