Job Description

Title: Customer Service Executive

Company Name: Sultan's Dine

Vacancy: 1

Location: Dhaka (Baily Road, GULSHAN 2 ...

Salary: Tk. 13000 - 15000 (Monthly)

Published: 10 Mar 2025

Responsibilities & Context:
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database. Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.
∎ Job Timing: 11 : 00 am to 9: 00 pm
∎ Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database. Handle customers' query, must be capable to manage customers' requirements, complains over phone.
∎ Gather product knowledge to deliver proper information to customers.
∎ Communication with courier service providers and maintain delivery records.
∎ Support to organize product record, manage vendors and suppliers with proper record keeping.
∎ Must be well mannered to maintain excellent communication with all customers.
∎ Able to work under pressure.
∎ Overall support the team for increasing sales.
∎ Any other relevant works as assigned by the authority.

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Baily Road, GULSHAN 2, Uttara)

Read Before Apply: Please send your updated CV attached with recent photograph by writing "applying for the post of Customer Service Executive" in the subject heading on e-mail:

Company Information:
∎ Sultan's Dine
∎ Sultan's Dine Gulshan 2, Branch, 1st floor, Samsuddin Mansion, House: 41 Road: 52, Dhaka 1212.

Address::
∎ Sultan's Dine Gulshan 2, Branch, 1st floor, Samsuddin Mansion, House: 41 Road: 52, Dhaka 1212.

Application Deadline: 9 Apr 2025

Category: Customer Support/Call Centre