Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Century Realty Limited

Vacancy: --

Age: 22 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 15 Feb 2024

Education:
∎ Bachelor/Honors
∎ Bachelor degree in any discipline (Minimum)

Requirements:

Additional Requirements:
∎ Age 22 to 35 years


Responsibilities & Context:
∎ Meet existing buyers & customers to gain business.
∎ Meet new potential buyers & customers.
∎ Find out new business opportunities.
∎ Maintain effective communication with buyers & customers. Respond to buyer & customer queries regarding price, product, and delivery, etc.
∎ Monitoring overdue & ensuring customer satisfaction. Order confirmation to start production.
∎ Analyze and solve problems by effective communication and teamwork within the team.
∎ Utilize marketing intelligence, enhance technical skills in reporting.
∎ Customer visit analysis (Buyer & Product mix, supply chain). Any other task assigned by the department manager.
∎ Meet existing buyers & customers to gain business.
∎ Meet new potential buyers & customers.
∎ Find out new business opportunities.
∎ Maintain effective communication with buyers & customers. Respond to buyer & customer queries regarding price, product, and delivery, etc.
∎ Monitoring overdue & ensuring customer satisfaction. Order confirmation to start production.
∎ Analyze and solve problems by effective communication and teamwork within the team.
∎ Utilize marketing intelligence, enhance technical skills in reporting.
∎ Customer visit analysis (Buyer & Product mix, supply chain). Any other task assigned by the department manager.

Skills & Expertise:

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Read Before Apply:

Nid Card Photocopy, 2 copy pasport size photo, All Academic certificate photocopy

  • Must apply by mentioning the name of the post.



Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Century Realty Limited

Application Deadline: 16 Mar 2024

Category: Customer Support/Call Centre

Source: bdjobs.com

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