Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Digicon Technologies Ltd.

Vacancy: 100

Age: at most 35 years

Location: Dhaka (Tejgaon)

Minimum Salary: Tk. 11500 (Monthly)

Published: 21 Aug 2024

Education:
∎ Bachelor/Honors, Diploma

Requirements:

Additional Requirements:
∎ Age at most 35 years

Responsibilities & Context:
∎ Need to handle incoming calls to the prospective customers pertaining to the Client's business. Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction. Identify customer needs, clarify information and provide solutions. Perform every call actively to solve client's problem. Must be knowledgeable about Facebook (Social media), email & web chat. Refer unresolved customer grievances to designated persons for further investigation. Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes. Report time to time to the team leader for complicated issues.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Tejgaon)

Read Before Apply: Job Location will be Tejgoan Satrasta. But only interview location will be Mirpur- 12.

Apply Procedure:

Walk in Interview:

Company Information:
∎ Digicon Technologies Ltd.
∎ 242 Tejgaon I/A, Gulshan Link Road, Dhaka.

Address::
∎ 242 Tejgaon I/A, Gulshan Link Road, Dhaka.

Application Deadline: 20 Sep 2024

Category: Customer Support/Call Centre