Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 700

Age: 18 to 30 years

Location: Dhaka

Salary: Negotiable

Published: 20 Feb 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 30 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Apply Procedure:

Walk in Interview:

Company Information:
∎ Genex Infosys Limited
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
genexinfosys.com

Address::
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Mar 2024

Category: Customer Support/Call Centre

Source: bdjobs.com

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