Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 700

Age: 18 to 30 years

Location: Dhaka

Salary: Negotiable

Published: 20 Feb 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 30 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Apply Procedure:

Walk in Interview:

Company Information:
∎ Genex Infosys Limited
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
genexinfosys.com

Address::
∎ Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ genexinfosys.com

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 21 Mar 2024

Category: Customer Support/Call Centre

Similar Jobs

Student Coordinator

Executive - Coordination (USA Based/ Night-shift)

Customer Support Executive.

CSR (Live Chats and Email Correspondence)

Telesales Executive (Night Shift)

QC - Customer Care

Customer Service Officer

Call Centre/Customer Support Executive

Tele Marketing Executive

Telesales Executive

Customer Relationship Officer

কল সেন্টার/কাস্টমার সাপোর্ট এক্সিকিউটিভ

Manager (Tele Sales)

Quality Control Officer

Customer Executive (Female)

Customer Service Representative

Client & Vendor Relation Executive

Executive (Female)

Call Center Executive ( For realme)

International Call Center Agent (Night Shift)

International Call Center Executive ( Night Shift )

Call Centre Executive

Call Center Executive (International)

Executive (Customer Care Service)

Executive- Customer Experience & Rider Dispatch

কাস্টমার সার্ভিস রিপ্রেজেন্টেটিভ

Junior Executive (HR)

Customer Care & Customer Representative

Customer Care Executive (Female)

Customer Relationship Officer (Night Shift)

Customer service clerk

Customer Service Representative

Customer Service Officer (Male & Female)

Call Center Supervisor

Executive, Customer Service

Executive- Flight Section (Manpower business)

Back Office Representative (Day Shift)

Customer Relation Manager (Medical Supply)

Telesales Executive

Executive – Customer Service & Documentation (Export)