Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 700

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Computer skill, Good communication skills

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Dec 2023

Company Information:
∎ 13 Nov 2023
∎ Genex Infosys Limited
∎ Address : Nitol Niloy Tower (Level 6-12), Nikunja C/A, Airport Road, Dhaka-1229
∎ Web : genexinfosys.com
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre

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