Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Long Life Diagnostic And Consultation Center

Vacancy: 1

Age: 26 to 40 years

Location: Dhaka (Kalabagan)

Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Banks, Hospital, Diagnostic Centre

Published: 24 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 26 to 40 years
∎ Minimum 3 years true experience in this field.

Responsibilities & Context:
∎ We are looking for a smart, courteous, and proactive Customer Service Officer to join our team.
∎ The ideal candidate will be responsible for maintaining excellent communication with patients and doctors, ensuring smooth operations and top-notch service at our diagnostic center.
∎ Duty Hour: Saturday to Thursday 3PM to 11PM
∎ Act as the first point of contact for all patient inquiries and support.
∎ Coordinate with doctors regarding schedules, appointments, and consultation timings.
∎ Manage patient appointments, reports, and follow-ups.
∎ Resolve customer concerns with empathy and efficiency.
∎ Maintain proper records and ensure confidentiality.
∎ Provide accurate information about services and procedures.
∎ Keep co-ordination with front desk
∎ Job Summary:
∎ Key Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kalabagan)

Company Information:
∎ Long Life Diagnostic And Consultation Center
∎ Yakub South Center, 156, Lake Circus, Kalabagan, Dhaka
∎ www.longlifediagnostic.com
∎ Long Life Diagnostic And Consultation Center LTD is a leading healthcare provider committed to delivering high-quality diagnostic services to our community. We pride ourselves on our state-of-the-art facilities, cutting-edge technology, and skilled team of professionals.

Address::
∎ Yakub South Center, 156, Lake Circus, Kalabagan, Dhaka
∎ www.longlifediagnostic.com
∎ Long Life Diagnostic And Consultation Center LTD is a leading healthcare provider committed to delivering high-quality diagnostic services to our community. We pride ourselves on our state-of-the-art facilities, cutting-edge technology, and skilled team of professionals.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 24 May 2025

Category: Medical/Pharma