Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: FIFO Tech

Vacancy: 50

Age: 18 to 35 years

Location: Dhaka (Kawran Bazar)

Salary: Tk. 8000 - 10000 (Monthly)

Experience:
∎ 1 to 3 years
∎ Freshers are also encouraged to apply.

Published: 20 Jun 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 18 to 35 years
∎ Must have clear spoken ability in English and Bangla.
∎ Have excellent interpersonal and listening skills
∎ Be confident and able to approach people.
∎ Must have good knowledge about IT.

Responsibilities & Context:
∎ Candidates have to make Inbound and outbound calls.
∎ Managing survey calls and customer service inquiries.
∎ Provide accurate, valid and complete information by using the right methods/tools.
∎ Keep records of customer interactions and file documents.
∎ Follow communication procedures, guidelines and policies. Excellent communication skills with customers in appropriate accent.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kawran Bazar)

Company Information:
∎ FIFO Tech
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm

Address::
∎ FIFO Tech, Software Technology Park, 9th Floor, Janata Tower, Kawranbazar, Dhaka-1215
∎ IT/ITES Services Provider and IT Consultancy Firm

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Jul 2024

Category: Customer Support/Call Centre