Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: Z TEC KNOWLEDGE

Vacancy: 3

Age: at least 18 years

Location: Narayanganj

Maximum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Call Center
∎ Freshers are also encouraged to apply.

Published: 19 Apr 2025

Requirements:

Additional Requirements:
∎ Age at least 18 years
∎ You must live in Narayanganj District.

Responsibilities & Context:
∎ Job Title: Customer Support Executive (Night Shift, Narayanganj)📍 Location: Narayanganj(Chashara)🕗 Shift: Night (8 PM – 5 AM)💰 Salary: Hourly basis with paid leave and other policy after one month of training(paid).We are looking for a Customer Support Executive to join our growing team in Narayanganj. If you're fluent in English, passionate about helping others, and comfortable working night shifts, we’d love to hear from you!𝐖𝐡𝐚𝐭 𝐖𝐞’𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫:-Excellent fluency in spoken and written English (must)-O/A Level background preferred-0–2 years of experience in customer service or similar role (freshers are welcome!)-Strong communication and problem-solving skills-Ability to stay calm and focused under pressure-Willingness to work night shifts (8 PM to 5 AM)Key Responsibilities: -Responding to customer inquiries via chat, email, or callResolving customer complaints and ensuring satisfaction-Logging interactions and reporting issues to the supervisor-Working collaboratively with the team to improve customer experienceBenefit-Friendly work environment-Opportunity to learn and grow-Flexible, hourly-based payment with paid leave-Dinner and Snacks.-Drop off Service(T&C Applied)-Career growth in international support services-Festival Bonus📩 Apply Now – We’re Hiring on an Urgent Basis!📩 To apply, please send your resume to 𝐢𝐧𝐟𝐨@𝐳𝐭𝐞𝐜𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞.𝐜𝐨𝐦 with the subject line: Customer Support – Night Shift

Skills & Expertise:

Compensation & Other Benefits:
∎ Over time allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Drop off

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Narayanganj

Job Highlights:
∎ Night shift (8 PM to 5 AM)Drop off serviceHourly pay Fluent English requiredLocation: Narayanganj

Apply Procedure:

Email your CV:
∎ Send your CV to the given email info@ztecknowledge.com or Email your CV from My Bdjobs account

Company Information:
∎ Z TEC KNOWLEDGE
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs. Our journey has been one of
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs.

Address::
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs. Our journey has been one of
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 17 May 2025

Category: Data Entry/Operator/BPO