Job Description

Title: Customer Services Officer, YAMAHA

Company Name: ACI Motors Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation in any subject.
∎ Skills Required: Computer skill, Customer Management

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ Freshers are also encouraged to apply.

Job Context:
∎ ACI Motors is one of the most growing subsidiaries of ACI Limited. We have Agricultural Machinery, Infrastructural Development Machinery, Automobiles (Yamaha & Foton) & other machinery in our product line.
∎ We have a strong market position in motorcycle unit creating a positive impact in young minds with its world-class brand `Yamaha`. Yamaha has a strong market position in 150cc market with its premium product lines; i.e. R15, MT15, Fazer, FZS FI. Yamaha also provides alternative options to its customers with Saluto (125 cc), Ray-ZR Street Rally (Scooter).
∎ For more information please Log on- http://www.acimotors-bd.com/

Job Responsibilities:
∎ Prepare job cards according to customer's service requirements.
∎ Ensure regular communication and follow up with customers.
∎ Collect and analyze customer feedback to ensure better service.
∎ Monitor service bookings in the online reservation system and communicate with customers.
∎ Provide active support in different service campaigns.
∎ Make recommendations to management to improve customer experience.

Additional Requirements:
∎ Age 22 to 30 years
∎ High social and communication skills.
∎ Active listening skills, adaptability, open-mindedness and patience.
∎ Intention to build career in customer support.

Salary:
∎ Negotiable
∎ Salary and other benefits will be provided as per policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Mar 2023

Company Information:
∎ 22 Feb 2023
∎ ACI Motors Limited
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web : www.aci-bd.com
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Customer Support/Call Centre

: Please read job description and requirements carefully.