Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: Daricomma Ltd

Vacancy: 3

Age: at most 30 years

Location: Sylhet, Sylhet (Sylhet Sadar)

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Educational Technology (Edtech) Startup

Published: 26 Oct 2024

Requirements:

Additional Requirements:
∎ Age at most 30 years

Responsibilities & Context:
∎ Daricomma Ltd is Education based Limited company. We are looking to hire a customer support executive to join our dynamic team. Candidates who have good communication skills and expertise in software use are highly recommended to apply.Handle inbound and outbound customer calls in a professional and courteous manner Provide information about Daricomma's services to potential and existing customers Upsell and cross-sell our services to customers to generate sales leads Document customer interactions and record details of inquiries, complaints, or comments Identify and escalate priority issues to the appropriate person or department Follow up with users to ensure their issues have been resolved to their satisfaction Perform other duties as assigned by management

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work from home, Work at office

Employment Status: Full Time

Job Location: Sylhet, Sylhet (Sylhet Sadar)

Company Information:
∎ Daricomma Ltd
∎ Raj Plaza, 2nd Floor, Rikabibazar, Sylhet

Address::
∎ Raj Plaza, 2nd Floor, Rikabibazar, Sylhet

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 5 Nov 2024

Category: Customer Support/Call Centre