Customer Support Executive (Female)

Job Description

Title: Customer Support Executive (Female)

Company Name: Welstar Electronics & Printing House

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ SSC, HSC

Job Responsibilities:
∎ Managing a team of representatives offering customer support.
∎ Overseeing the customer service process.
∎ Resolving customer complaints brought to your attention.
∎ Creating policies and procedures.
∎ Monitoring the work of individual representatives and of the team.
∎ Conducting quality assurance surveys with customers and providing feedback to the staff.
∎ Possessing excellent product knowledge to enhance customer support.
∎ Maintaining a pleasant working environment for your team.

Additional Requirements:
∎ Age 18 to 32 years
∎ Only females are allowed to apply

Salary:
∎ Tk. 14000 - 16000 (Monthly)
∎ As per company policy

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 21 Jul 2023

Company Information:
∎ 22 Jun 2023
∎ Welstar Electronics & Printing House
∎ Address : 64\1,Siddique Bazar Gulisthan Dhaka. Behind Rose Merinus market
∎ Web : www.welstarbd.com

Category: Customer Support/Call Centre

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