Job Description

Title: Customer Support Executive

Company Name: OZ Bangla

Vacancy: 03

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: Call Center, call center supervisory management, Telemarketing, telesales

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center Management, telesales

Job Responsibilities:
∎ Handle inbound and outbound customer calls in a professional and courteous manner.
∎ Provide information about our services to potential and existing customers.
∎ Upsell and cross-sell our services to customers to generate sales leads.
∎ Document customer interactions and record details of inquiries, complaints, or comments.
∎ Identify and escalate priority issues to the appropriate person or department.
∎ Follow up with users to ensure their issues have been resolved to their satisfaction.
∎ Perform other duties as assigned by management.

Additional Requirements:
∎ Age 24 to 32 years
∎ Both males and females are allowed to apply

Salary: Tk. 20000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Jun 2023

Company Information:
∎ 30 May 2023
∎ OZ Bangla
∎ Address : House#25/2, Green Road
∎ Web : https://www.ozbangla.com/
∎ Business : ur team at Oz Bangla Academia is based on a group of professionals who are constantly working to provide the highest quality of training module to our students. As technology keeps improving exponentially, we believe with each passing day, there is always a better way to cater to our students needs.

Category: Customer Support/Call Centre

: Working Hours 01 pm -11 pm