Title: Deputy Community Outreach Member (COM) Team Supervisor
Company Name: HELVETAS Swiss Intercooperation Bangladesh
Vacancy: Not specific
Job Location: Cox's Bazar
Employment Status: Full-time
Educational Requirements:
∎ Bachelor's degree in any relevant subject.
Experience Requirements:
∎ 2 to 3 year(s)
Job Context:
∎ HELVETAS, in partnership with ACTED, is launching an emergency operation to respond to the Rohingya Refugee Crisis in the sector of Site Management and Disaster Risk Reduction in the Camps of the Kutupalong-Balukhali Expansion Site, Cox`s Bazar.
∎ Line Management:
∎ The Deputy Community Outreach Member (COM) Team Supervisor will report to and operate under the supervision of the COM Team Supervisor.
Job Responsibilities:
∎ The Deputy Community Outreach Member (COM) Team Supervisor will be responsible for the following tasks:
∎ Management of COMs:
∎ Provide frontline support to COMs regarding the distribution of material (for instance, forms, vests, stationery), administrative (i.e., issuance of ID card, attendance record keep and filing, payment of support cost, approval of sick/paid leave), and logistical needs (arrange training venue, lunches, breaks, and other amenities) to enable COMs to perform their work efficiently.
∎ Supervise and guide the COMs in their duties and activities, monitor and evaluate the COMs' performance
∎ Participate and organize COM activities (such as home visits, case referrals, and awareness-raising, focus group discussions to collect baseline data, build rapport with the community and obtain information to implement/improve the COM activities and religious leaders (Imam and women religious teacher);
∎ Together with the COM supervisor, design, coordinate, and organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities
∎ Organize regular Service Walk and Service Mapping for the COMs with the help of the COM Team Supervisor to introduce and update knowledge of COM members on service providers in the camps.
∎ Support COMs in Saturday Solidarity Project and Community level awareness training.
∎ Support COM Supervisor to address complaints, conflict in the workplace, misconduct, and violations of the rules and regulations or code of conduct by the COMs in a timely, responsible and professional manner and by the operational standards.
∎ Work with COM Team Supervisor to address complaints and/or conflicts in the workplace, misconduct, and violations of the rules and regulations or code of conduct by the COMs in a timely, responsible and professional manner and by the operational standards.
∎ Case referral and management:
∎ Review the intake and referral forms and discuss with the COMs on actions/responses.
∎ Document and keep an accurate and timely record of cases, actions are taken, outcomes, and case status according to the agreed format and presentation style
∎ Reporting & Information sharing:
∎
∎ Facilitate arranging meetings with visitors, representatives from government, and local and international organizations;
∎ Design, coordinate, and organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities.
∎ Administration & capacity building:
∎ Work under the guidance of the COM Team Supervisor to implement the plan for the material and logistical needs of the program
∎ Support to COM Team Supervisor to monitor and keep UNHCR updated on the protection incidents, and/or any instances or situations that may impact the rights of refugees, safety and security of the COMs, staff, and objectives of the program.
∎ Other:
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program's goals of safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure if any reportable incident occurs, and encourage others to do so.
Additional Requirements:
∎ 2-3 years of experience in team management is essential
∎ Fluency in English (writing and speaking) and Chittagong local language (speaking) is a must
∎ High level of competence with Microsoft Excel, Word, Powerpoint
∎ Ability to conduct relevant information management and protection training for stakeholders
∎ Ability to work independently and organize a team
∎ Ability to translate various data and documentation from English to Bangla and vice versa
∎ Excellent liaison and communication skills
∎ Good knowledge of humanitarian principals
Salary: Tk. 40000 - 43000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Jun 2022
Company Information:
∎ 6 Jun 2022
∎ HELVETAS Swiss Intercooperation Bangladesh
∎ Business : Helvetas Bangladesh is part of a network of independent development organizations. With head offices in Switzerland, Germany and the USA, Helvetas is working in 29 countries in Africa, Asia, Latin America and Eastern Europe. We bring about real change in the lives of over three million disadvantaged people every year. We implement development projects in the areas of water and sanitation, agriculture and nutrition, education, economic development, democracy and peace, and climate and the environment. Helvetas also provides emergency response after disasters.
Category: NGO/Development
Source: bdjobs.com