Title: Deputy Manager, Central Lab and Supplier Management; Microfinance Programme
Company Name: BRAC
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelors in CSE or equivalent from any reputed educational institute
Experience Requirements:
∎ At least 3 year(s)
Job Context:
∎ BRAC Microfinance provides people who cannot access traditional financial banking services with access to a suite of financial services, including loans, savings and microinsurance. We provide an alternative to high-interest loans from informal lenders, supporting families to invest in income-generating activities, build assets, and reduce vulnerability to health shocks and natural disasters. Passionate about finance beyond formal banking systems? Join the BRAC Microfinance team to help build a more financially-inclusive society, where everyone can access finance when they need it - safely, responsibly and sustainably. Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.
∎ JOB PURPOSE: Manage Central Lab of MF Technology Center, to ensure preventive and corrective maintenance, including advanced fixation support and services to all devices through suppliers, through effective coordination, tracking & SLA performance review of service providers while following approved process and procedures of microfinance programme;
∎ SAFEGUARDING RESPONSIBILITIES
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme`s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.
∎ Location: BRAC Field Office, Dhaka
Job Responsibilities:
∎ Act as Central Focal Point-of-Contact to all relevant suppliers and stakeholders on behalf of Microfinance Technology unit for advanced support & services
∎ Ensure 2nd level & beyond support by Selected Supplier Vendor to all IT Hardware devices with proper tracking and service management as per contract agreement
∎ Track issues escalated to suppliers & assess suppliers' performance based on agreed Service Level Agreement (SLA)
∎ Carryout R&D for new technological solutions and ensure supplier adapt technological changes and provide optimum required support
∎ Manage administrative control of devices, users, passwords and software license keys with proper security and ownership
∎ Build, manage & maintain relationship with respective suppliers & stakeholders
∎ Coordinate with respective Technology Officers at Regions for proper escalation of supports and services
∎ Conduct knowledge sharing to suppliers and relevant stakeholders
∎ Participate in related cross-functional projects
Additional Requirements:
∎ Knowledge of vendor/supplier management
∎ Effective communication, problem solving skills
∎ Excellent negotiation, critical thinking and analytical skills
∎ Minimum 3 years of relevant working experience is required
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Performance Bonus and others
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Oct 2022
Company Information:
∎ 27 Sep 2022
∎ BRAC
∎ Business : BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.
Category: NGO/Development
Source: bdjobs.com