Job Description

Title: E-Commerce Telesales Executive

Company Name: Accessories Park

Vacancy: 1

Age: 23 to 30 years

Location: Dhaka (Uttara Sector 4)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Call Center, E-commerce, E-commerce Startup

Published: 18 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 23 to 30 years

Responsibilities & Context:
∎ Lead the customer support team.
∎ Make outbound calls to potential customers and existing leads to promote and sell our products.
∎ Understand customer needs and provide accurate information about product features, pricing, and availability.
∎ Maintain a high level of product knowledge to answer queries confidently.
∎ Achieve daily, weekly, and monthly sales targets and KPIs.
∎ Follow up with customers to ensure satisfaction and encourage repeat business.
∎ Maintain and update the CRM system with accurate customer interaction details.
∎ Collaborate with the marketing and logistics teams to ensure smooth order processing.
∎ Handle customer complaints or objections professionally and escalate if necessary.
∎ Graduate in any discipline (Marketing background preferred).
∎ Prior telesales or call center experience (E-commerce and Shopify experience is an advantage).
∎ Excellent communication skills in both Bangla and English.
∎ Strong negotiation and persuasion skills.
∎ Necessary computer skills and familiarity with CRM or sales tools.
∎ Self-motivated, target-oriented, and a team leader.
∎ Accessories Park is a fast-growing e-commerce platform specializing in fashion and lifestyle accessories. We are currently expanding our sales team and looking for dynamic, motivated individuals to join us!
∎
∎ Job Responsibilities:
∎ Lead the customer support team.
∎ Make outbound calls to potential customers and existing leads to promote and sell our products.
∎ Understand customer needs and provide accurate information about product features, pricing, and availability.
∎ Maintain a high level of product knowledge to answer queries confidently.
∎ Achieve daily, weekly, and monthly sales targets and KPIs.
∎ Follow up with customers to ensure satisfaction and encourage repeat business.
∎ Maintain and update the CRM system with accurate customer interaction details.
∎ Collaborate with the marketing and logistics teams to ensure smooth order processing.
∎ Handle customer complaints or objections professionally and escalate if necessary.
∎
∎ Requirements:
∎ Graduate in any discipline (Marketing background preferred).
∎ Prior telesales or call center experience (E-commerce and Shopify experience is an advantage).
∎ Excellent communication skills in both Bangla and English.
∎ Strong negotiation and persuasion skills.
∎ Necessary computer skills and familiarity with CRM or sales tools.
∎ Self-motivated, target-oriented, and a team leader.

Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Competitive basic salary with attractive commission structure.
∎ On-the-job training and continuous development opportunities.
∎ Friendly and energetic work environment.
∎ Growth opportunities within a rapidly expanding e-commerce company.
∎ Other Benefits:
∎ Competitive basic salary with attractive commission structure.
∎ On-the-job training and continuous development opportunities.
∎ Friendly and energetic work environment.
∎ Growth opportunities within a rapidly expanding e-commerce company.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Uttara Sector 4)

Company Information:
∎ Accessories Park
∎ House 30, Road 11, Sector-04, Uttara, Dhaka
∎ https://www.accessoriespark.com
∎ An e-commerce website focused on the accessories market. Our goal is to make the shopping experience easier and effortless. Customer Satisfaction is our top priority.

Address::
∎ House 30, Road 11, Sector-04, Uttara, Dhaka
∎ https://www.accessoriespark.com
∎ An e-commerce website focused on the accessories market. Our goal is to make the shopping experience easier and effortless. Customer Satisfaction is our top priority.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 25 Apr 2025

Category: Marketing/Sales