Executive - Call Center

Job Description

Title: Executive - Call Center

Company Name: Alliance Hospital Limited

Vacancy: 3

Age: 18 to 25 years

Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Hospital, Diagnostic Centre

Published: 14 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 25 years

Responsibilities & Context:
∎ Greet over phone and welcome patients, visitors, and guest in a warm and professional manner.
∎ Receive all incoming letters, parcel and ensure daily PABX services.
∎ Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
∎ To provide accurate information about doctors, sitting time, departments, location of services provided etc.
∎ Answering telephone calls and conversation politely.
∎ Coordinating patients with admission procedures.
∎ Dealing with all requests in an efficient and courteous manner.
∎ Scheduling appointments for patients.
∎ Making sure that the appointments system runs smoothly.
∎ Accurately collecting information and personal details about patients.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Alliance Hospital Limited
∎ 24/3, Khilji Road, Shyamoli, Dhaka-1207

Address::
∎ 24/3, Khilji Road, Shyamoli, Dhaka-1207

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2025

Category: Customer Support/Call Centre