Executive - Cargo Sales & Reservation

Job Description

Title: Executive - Cargo Sales & Reservation

Company Name: Air Galaxy Ltd. G.S.S.A NCA Nippon Cargo Airlines

Vacancy: --

Age: 25 to 35 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Logistic/Courier/Air Express Companies, Airline, Freight forwarding, Group of Companies

Published: 5 Mar 2025

Education:
∎ Bachelor/Honors
∎ Minimum Bachelor’s degree in any discipline from a recognized university (Graduation is mandatory).

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Prior experience in airlines, freight forwarding, or cargo logistics is highly preferred.
∎ Excellent verbal and written communication skills in English and Bengali.
∎ Strong ability to negotiate and close deals with agents and clients.
∎ Ability to analyze market trends, sales performance, and revenue data to make strategic decisions.
∎ Ability to handle operational challenges, customer issues, and sales discrepancies efficiently.
∎ Strong ability to work collaboratively with cross-functional teams, including operations, finance, and customer service.
∎ Strong sense of responsibility, integrity, and ability to work under pressure to meet deadlines.

Responsibilities & Context:
∎ Effective implementation and execution of approved sales and business development strategies.
∎ Prepare effective action plans to optimize revenue and maximize airlines’ Cargo position in the market.
∎ Developing and implementing effective marketing plans for the airline’s diverse range of products and services.
∎ Developing and maintaining long-term strategic relationships with Global, Corporate, and local agents
∎ Develop a sales tariff structure to attain targets and increase revenue.
∎ Use revenue management tools to obtain capacity forecasts, demand and bid prices, and allotment creation for required onward flights.
∎ Strategically monitor the cargo planning on flights by determining the optimal balance between load factor and yield, thereby maximizing revenue contribution from the station.
∎ Assist top management in preparing station revenue targets by analyzing flights, frequencies, capacities, aircraft types, market trends, opportunities, and forecasts.
∎ Evaluate target-achievement variance in a set periodical manner and provide feedback to the management.
∎ Recommend strategies and action plans based on historical data and market intelligence.
∎ Coordinate the complete sales activities for all sales channels, analyze results, and submit periodical reports to airline and GSA management.
∎ Monitor and consolidate customer feedback from all touch points, handle claims, discrepancies, and complaints professionally.
∎ Established company brand image in the market by ensuring outstanding customer service from all avenues according to the guidelines of the organization’s SOP.
∎ Ensure collection of C&F certificate / Encashment certificate for remittance purposes within the required deadlines.
∎ Maintain rapport with first leg carrier space and capacity into the designated hub of the airline.
∎ Monitor & coordinate with the operation team for cargo acceptance, build-up, and fly as booked.
∎ Collect payments from agents/customers as per the required timeline.
∎ Any other assignment as and when assigned by the company / Management.
∎ Effective implementation and execution of approved sales and business development strategies.
∎ Prepare effective action plans to optimize revenue and maximize airlines’ Cargo position in the market.
∎ Developing and implementing effective marketing plans for the airline’s diverse range of products and services.
∎ Developing and maintaining long-term strategic relationships with Global, Corporate, and local agents
∎ Develop a sales tariff structure to attain targets and increase revenue.
∎ Use revenue management tools to obtain capacity forecasts, demand and bid prices, and allotment creation for required onward flights.
∎ Strategically monitor the cargo planning on flights by determining the optimal balance between load factor and yield, thereby maximizing revenue contribution from the station.
∎ Assist top management in preparing station revenue targets by analyzing flights, frequencies, capacities, aircraft types, market trends, opportunities, and forecasts.
∎ Evaluate target-achievement variance in a set periodical manner and provide feedback to the management.
∎ Recommend strategies and action plans based on historical data and market intelligence.
∎ Coordinate the complete sales activities for all sales channels, analyze results, and submit periodical reports to airline and GSA management.
∎ Monitor and consolidate customer feedback from all touch points, handle claims, discrepancies, and complaints professionally.
∎ Established company brand image in the market by ensuring outstanding customer service from all avenues according to the guidelines of the organization’s SOP.
∎ Ensure collection of C&F certificate / Encashment certificate for remittance purposes within the required deadlines.
∎ Maintain rapport with first leg carrier space and capacity into the designated hub of the airline.
∎ Monitor & coordinate with the operation team for cargo acceptance, build-up, and fly as booked.
∎ Collect payments from agents/customers as per the required timeline.
∎ Any other assignment as and when assigned by the company / Management.

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka

Company Information:
∎ Air Galaxy Ltd. G.S.S.A NCA Nippon Cargo Airlines

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Mar 2025

Category: Marketing/Sales